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1 comment

I hooked up my Roku and the sound crackles and pops. It is so annoying.

I thought my tv speaker was blown so I hooked up an external speaker to the tv and the sound did not change one bit. So it is not my tv as expected and the Roku is hooked up using an HDMI cable. It streams shows and movies just fine but having to listen to the crackling and popping is a real turn off. So I do.

Turn it off that is.

Roku should be Fuku when it comes to customer service as I tried to talk with them and they told me that it could not be the Roku and I should look at other devices hooked up to my tv. But the sound only comes from things I watch through the Roku.

Reason of review: Bad quality.

I liked: Able to stream shows.

I didn't like: Crackling noise that came through.

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The first thing to do is hook up the Roku to a different telly and see what happens. If all is Sir Garnet, then it is not the Roku. As for customer service at Roku, forget about it.

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