Product: Roku Technical Support Clear all filters (0 of 28 reviews match)
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I was setting up My Roku account when I had to leave it unfinished because I had to get a credit card. The next day I turned on My TV to finish and Roku technical support was on . Jerry Maxwell at 844-822-0869 charged Me $99.99 for setting up My account when I didn`t...
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h.kitchener
h.kitchener

Something is wrong with this picture. There is no way, if you had your Roku machine that anyone with Roku would be charging you money---you already paid them for the machine, ...

1.0
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Roku Technical Support
#1390718
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I purchased a TLC Roku tv today. I was not informed that I had to purchase a service plan in the amount of $89.00 before technical support would even begin to help me active my tv. I was on the phone for over 2 hours with 3 different technicians. Finally I talked to...
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Anonymous
Anonymous

This could be a scam company. I was nearly mislead into spending $150. to activate my new TCL Roku TV. I finally figured out it was a scam and hung up on the company.

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Roku Technical Support
#1375742
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I purchased my second smart roku tv and was not told I had to purchase a service plan for $89.00 until I was activating my tv. I was on the phone for over 2 hours, talked to 3 different technicians before I finally talked to Emily who helped resolve the issues. No one...
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Roku Technical Support
#1375733
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Resolved
He just doesn't get the problem, or is instructed to just continue to refer to the on line helps, like to say ROKU's don't go bad. It is a lie to say their is a warranty if there really is not!!!! At $30 + tax and the trip to the store I am not out a ton of dough but...
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GainfulMammoth214
GainfulMammoth214

horrible customer support. warranty not worth paper written on. at least have someone who speaks and comprehends english to help you. TERRIBLE COMPANY

FrightenedWhippet
FrightenedWhippet

After dealing with ROKU email support with no success for several weeks, I published this bad review and another bad review on Office Max. Within 24 hours, I received a promis...

2.7
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Roku Technical Support
#1341276
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Roku - No support

My Roku doesn't work. Called tech support, but it is a bot. There is no live person. I hate Roku!!
2.7
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Roku Technical Support
#1252449
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My husband wanted to watch CRTV so he said get a Roku. I did, hooked it up, no prob x1mo. It stopped working, and I called ROKU today. I was surprisingly charged $99, I was told because"since Jan this is a new cost" that I must pay. OK---I gave her my credit card...
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1.0
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Roku Technical Support
I liked
  • Selection of channels
I didn't like
  • Being lied to
#1193463
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Roku smart tv scam

bought an Insignia smart tv , it will not active the internet , called customer support was told there was a problem with my connection and for $100 it would be turned on , at the end of our extensive conversation , I was told take it or leave it and *** you man your wasting my time and hung up , I still can't believe this company is allowed to operate . Roku you suck {{redacted}}
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Roku Technical Support
#1175707
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I got this fast talking ah (roku help) who immediately told me my network was infected and said I needed to get the virus out of it.I told him I had Norton and it was a Mac anyway and he told me it was a network problem that only he could help me with by selling me...
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Roku Technical Support
#1169691
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They were trying to charge me $50 to get my tv roku to work. I told them ill think about it. Then i called again. I was told theres an $80 fee to set an account to roku. I was very disappointed. I told them, ill think about it. I called again and explain that roku tv...
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Anonymous
Steevo50

"Smart TV"? Dunno. Sony Panasonic, LG 55" now. Godda read up.We're a bit slower in Canada, but now we have moron Prime Minister trading on his family name. But Ottawa can't...

Anonymous
steevo50

Canada set the hallmarks in telephony/telecommunications 100 + yrs ago. The first phone call by Alexander G Bell in 1874 then "long distance" like 20 miles, from his home in B...

2.0
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Roku Technical Support
#1162475
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I called trying to help my motget hook up her tlc roku tv..the gentleman if u can call him that..perdisted on saying she had to spend 100 dollars to hook up..whrn i told him that wasnt true due to fact i had a roku tv..he thab asked why i needed to call him since i...
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1.0
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Roku Technical Support
#1140646
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