Product: Roku Technical Support Clear all filters (18 of 18 reviews match)
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They were trying to charge me $50 to get my tv roku to work. I told them ill think about it. Then i called again. I was told theres an $80 fee to set an account to roku. I was very disappointed. I told them, ill think about it. I called again and explain that roku tv...
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Anonymous
Steevo50

"Smart TV"? Dunno. Sony Panasonic, LG 55" now. Godda read up.We're a bit slower in Canada, but now we have moron Prime Minister trading on his family name. But Ottawa can't...

Anonymous
steevo50

Canada set the hallmarks in telephony/telecommunications 100 + yrs ago. The first phone call by Alexander G Bell in 1874 then "long distance" like 20 miles, from his home in B...

2.0
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Roku Technical Support
#1162475
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I called trying to help my motget hook up her tlc roku tv..the gentleman if u can call him that..perdisted on saying she had to spend 100 dollars to hook up..whrn i told him that wasnt true due to fact i had a roku tv..he thab asked why i needed to call him since i...
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1.0
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Roku Technical Support
#1140646
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I have called Roku support many times about different problems and they always tell me to delete and reload app or restart device. That's their answer to everything. The support is the worst I have ever encountered. I'm ready to drop roku and try something else. If...
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Anonymous
wise

I am having problems activating channels giving me code to enter but cannot find where to enter code for specific channels

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Roku Technical Support
#1111384
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Roku sucks
1/1

Roku sucks

#1133711
Who can watch this crap
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Roku - Returns to home screen support is them ahole indianscammers

#1103047
1.7
Details
19 sept 2017 ..device keeps returning home screen Attempted tec support ..and some son of a *** tried to charge me 40 dollars This company needs to keep roku tech support in america
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*** Roku and their Useless Remotes

#1099082
1.6
Details
Good luck if you ever lose your remote - You're *** if you do, because apparently you can't connect any other remote to your device. Don't tell me you can, I've tried, you can't. Since you can't connect to the internet without a remote, apps are useless, too. Good job making a *** retarded product, Roku asshats you *** backwards engineers. Eat *** and quit your job while you still suck at it.
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Roku Technical Support Review

#998569
1.5
Details
It would be nice if Roku customer service could actually help you with a problem. But no I was told since my TV does not have HDMI input I was basically out of luck. The issue with losing video was going to be there for now on. They don't get enough people still using older TV to fix the issue.
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I own 2 Roku TV's. I just rented a movie through Fandango which stopped half way through. Called customer support (in India) and they told me I can only continue watching it if I pay $200 to become a premium member. When I asked for a refund on the movie they hung up...
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1.0
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Roku Technical Support
#1086897
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We have had our Roku 2 for over a year, and it has done very well, with issues that are easily fixed. I especially enjoyed being able to cast my laptop screen onto my TV through Roku's Miracast software. However, about four days ago, the function stopped working....
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Anonymous
joseph

when you first got your device did the ask you for money to active it.

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Roku Technical Support
#1075371
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I have had a roku express now for about three weeks and when I ordered the HBO package I get a picture but no sound no heres the rub just try calling tech support to get help you may as well forget it this company will do everything fast as *** when it comes to taking...
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1.0
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Roku Technical Support
#1002122
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The device has worked before for me , but I have moved and the place I stay changes the password every week and ROKU just claims its connected but no service. I can not get a new password screen to come up..So I spent a while on the phone and after no resolve I said I...
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h.kitchener
h.kitchener

You are quite correct. Roku has no customer service to speak of. In your case, I would try the Amazon Fire Stick which works like the Roku.

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Roku Technical Support
#979434
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I have a Samsung streaming video player, which sucks, but it doesn't blank out and my old basic Roku (which, unfortunately, I gave to a friend) didn't do that. They won't replace it. Calling their customer service is a waste of hours of your life! If there were a good...
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2.0
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Roku Technical Support
#977369
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First, I've requested a password reset on the account and because the entire internet has gone to such lengths to avoid publishing a phone number, I had to go through a list of IRRELEVANT questions to open a support request. That's great for tracking metrics but it...
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Roku Technical Support
#939715
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I fixed this by disconnecting roku. SM - Rodney AlimRoku Streaming Professional SM - Rodney Alim Hi mike williams, how can I help? mike williams I just installed roku 3 today and it works fine. however, i also have cable and want to watch that as well. I can't disable...
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1.8
Product
Roku Technical Support
I didn't like
  • Failure to link to tv
  • Customer service
#905990
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