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remote control quit working in less than a year. I searched internet but found no way to submit a request for replacement or tech help or even way to buy replacement remote.

These people obviously do not wish to live up to warranty or help customers who have a problem with their product. I recommend nobody buy from them. They are not a reputable company.

There are some good streaming companies out there I recommend you not waste your money with roku. This company is obviously not concerned their product lives up to their clams and has no interest on talking to customers so they might be able to improve.

Product or Service Mentioned: Roku Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Oct 23, 2017.
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