Product: Roku Remote Clear all filters (0 of 8 reviews match)
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Roku - Terrible

Spent over a half hour on hold to hear that my year and a half old device is too d so I need to buy a new one. Also, the remote never worked but I let it go since I used phone app. Wish I’d have made a bigger deal then since they don’t care now.
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Roku Remote
#1265598
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The remotes are junk and the only option from Roku is to buy another junk remote. I have 2 that just do not work. The other option is to download the app to your phone. I love being in the middle of an important call to have to stop and change the channel for my little...
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Anonymous
len

JunkJust received the ROKU and what a nightmare it is to hook up.Which I was unable to do. Every time I turn around I have to set a account for every channel I add. This reall...

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Roku Remote
#1227894
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I purchased my roku in October 2017 and have enjoyed so I added the remote to my smart phone at additional charges and parts of it are not working so it is useless. Is this how your company’s customer service works? Deplorable I doubt I will ever hear back or that...
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h.kitchener
h.kitchener

Roku has no customer service, at least none worth anything. Roku is an interesting system and when it works, it works well. The problem of late is that it has become something...

2.3
Product
Roku Remote
#1212877
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Every single time I finally find something worthy of watching, that {{Redacted}} roku remote is so fricken sensitive that 90% of time a button is accidently pushed by dog or me even trying to put remote on coffee table and instead of having double click or confirm...
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1.0
Product
Roku Remote
#1203977
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I want a remote control that has the same controls but ALSO NUMBERS so you can go to the channel by pushing the numbers instead of SCROLLING Does ROKU make a different remote control with numbers? If so, where can i go to purchase the remote control I look forward to...
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Anonymous
KM

In summary, no there is no remote available like that as far as I know.Sounds like u are using an app like sling tv or pluto to watch tv. Roku doesn’t make those apps, so they...

Product
Roku Remote
#1147504
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The remote included with my ROKU TV did not work from day 1. I sent 2 email messages and I phoned ROKU customer service asking for a replacement remote. Still no reply from ROKU after three weeks. I bought a generic brand universal remote that works OK. I returned to...
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Anonymous
Ella

I will not buy again - It had god service - but now it SUCKs

h.kitchener
h.kitchener

While the Roku is a dandy idea, you are quite correct in saying they have no customer service. In fact, they are rather inept at such a concept. You could try the Amazon one, ...

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Roku Remote
#1129091
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Roku Remote Review

Roku 4 remote is pure trash. Had it 6 months and it randomly goes out, won't change channel etc. I'll plug in earbuds and sometimes they work sometimes etines they don't. So frustrated I'm about to dump the whole Roku in the trash and go back to cable.
3.4
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Product
Roku Remote
#1031628
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I called Roku customer service because my remote ear piece on the Roku 2 stop working. The customer service rep told me that my model did not come with that feature I reply I brought it from the local target in my area and have the box and will to show proof the...
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h.kitchener
h.kitchener

Roku is not known for good customer service in my experience, but that's common with many companies of electronics.

1.7
Product
Roku Remote
#1000539
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