Product: Roku Remote Clear all filters (3 of 3 reviews match)
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The remote included with my ROKU TV did not work from day 1. I sent 2 email messages and I phoned ROKU customer service asking for a replacement remote. Still no reply from ROKU after three weeks. I bought a generic brand universal remote that works OK. I returned to...
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h.kitchener
h.kitchener

While the Roku is a dandy idea, you are quite correct in saying they have no customer service. In fact, they are rather inept at such a concept. You could try the Amazon one, ...

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Roku Remote
#1129091
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I called Roku customer service because my remote ear piece on the Roku 2 stop working. The customer service rep told me that my model did not come with that feature I reply I brought it from the local target in my area and have the box and will to show proof the...
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h.kitchener
h.kitchener

Roku is not known for good customer service in my experience, but that's common with many companies of electronics.

1.7
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Roku Remote
#1000539
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Roku Remote Review

#1031628
3.4
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Roku 4 remote is pure trash. Had it 6 months and it randomly goes out, won't change channel etc. I'll plug in earbuds and sometimes they work sometimes etines they don't. So frustrated I'm about to dump the whole Roku in the trash and go back to cable.
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