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I purchased a roku express and it wouldnt recognize my wifi. Called roku they said my internet was corrupted and charged me $70.00 to crrect the issue. I purchased a second roku express months later to avoid switching the first one from tv to tv, and guess what? The...
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Anonymous
Larry

issue not resolved, not even the courtesy of a reply

I didn't like
  • I feel ive been ripped off
#1092142
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In the situation with Sling I cancelled the account and then recently realized I was still being charged. Customer service at Sling said it was their policy to not give refunds unless I had a cancellation email confirmation from them which I did not-did not know to...
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1.3
I liked
  • Would like the product if it worked the way its supposed to
  • Product when it works
  • Netflix availability
I didn't like
  • Customer service sucks
  • Cutomer service
#1092040
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I've been streaming Roku for about 4-5 Years. Now I've got both sticks connected to my 60" flat screen set. I prefer watching movies and documentaries, but Roku has become so irritating and overloaded with commercials and slow buffering that my Roku loyalty is finished...
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#1090374
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Roku Sucks

Roku
#1123640
After 3 months(the 3 full months fee in advance), my Roku stopped working. The pass word was changed several times. Does not work. Called the ph.# provided; found that I had to pay 49.00 to get it fixed. Does this sound like a scam? What can i do to whatch tv with my Roku without paying an additional fee aside from the monthly gee?
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Roku sucks big time

Roku
#1123368
i also had channel pear i paid for it and they just go and banned it i want my money back i conacted them they dont seem to give a *** about people keeps giving me the run around not friendly at all cant even get on there web channel store i agree roku is a big joke
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Roku - Tmjle@yahoo.com

Roku
#1122646
My stick sucks!! Can't watch a movie without it reloading! I hate it Very frustrating
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Roku - Service has been horrible

Roku
#1113834
1.3
Details
Service times out alot. and have to inplug box to reset. Thinking bout cancelling. I have to reset weekly. Piece of crap!!!!!!!!!!!
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Product or Service Quality
Value for money
Website
I have Netflix, and Hulu. The format for each is different for each type of device; i.e. pc, Xbox 360, smart phone, Roku, etc., I get that. But the Roku format is just haneous. On Netflix It won't autoplay the next episode in a series, but on Hulu it will. Both Netflix...
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#1089057
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I in the middle of installation and to my utter shock and frustration I find there is no one I can talk to at Roku about the issues I'm having. There is no way I would have considered purchasing their product if I had known this is the case. I will most likely be...
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Anonymous
Claire

Please don't send device back. They refurbish resell every returned product. Sending it back only feeds and perpetuates the initial problem. How many times has Roku sold/res...

#1087306
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I own 2 Roku TV's. I just rented a movie through Fandango which stopped half way through. Called customer support (in India) and they told me I can only continue watching it if I pay $200 to become a premium member. When I asked for a refund on the movie they hung up...
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1.0
#1086897
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We have had our Roku 2 for over a year, and it has done very well, with issues that are easily fixed. I especially enjoyed being able to cast my laptop screen onto my TV through Roku's Miracast software. However, about four days ago, the function stopped working....
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Anonymous
joseph

when you first got your device did the ask you for money to active it.

#1075371
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they suck not only have every indian ripper offer is on them trying to get you to pay them. Then there is there sight and there security question which just keeps cycling through words forever. Dont buy one . broke mine to bits with hammer best advice and feels great...
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#1068210
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Everytime I let Roku sit idle for more than a few minutes, it goes to a channel and tries to get me to add a channel. If i wanted to add a channel I would do it myself. I have to and both of them do the same things. They are bad to lock up as well, I would think it may...
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2.4
#1062893
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I cannot change "whose watching" on netfl8x. I have tried deleting and readding netflix. Will not ask "who is watching?"
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Anonymous
Susan

I had the a similar problem with Netflix. I wasn't able to manipulate the Whose Watching through the app. I logged into my Netflix account and it was easy to do. For some rea...

1.0
#1053579
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