Roku
Reviews and Complaints
Disappointing
Like any other company, once you buy it, getting anyone to help resolve an issue is very difficult.now its telling me I have to have a 100 symbols to send this! Or I cant send, how *** stupid is that .
This modern day technology is supposed to be a great thing , but its not when these companies have total control over everything! That includes the person , just rediculous
Refund
Still upset
And I don't even have that on my TV. I did not authorize this, and they took $32 out of my account, and I would like my money back.
Preferred solution: Full refund
Dispute a charge
No customer support person to talk to dispute a charge on my credit card. Going to cancel Roku altogether and go with cable. *** Roku.
Preferred solution: Full refund
Make sure I don't get charged
Trying to reach a live agent, but no one answers. You have to leave a message, which doesn't help. I left a number of messages with no response.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFinally able to call Roku
After finally finding a working number for Roku (it's as if they try to hide it), I finally got to speak to a technician who showed me how to reprogram my Roku remote, which was freezing up. She also then sent me those instructions in the event they're needed in the future.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I request a full refund and cancellation immediately of any accounts with Roku. I don't want to say more than I have to, so will you or anyone at Roku please refund the amount that you debited from my account and cancel all known affiliates.
Unexplained charge $17 from roku
I dont know. I havent an unexpected charge of $17?from Roku.
I did not subscribe to anything. Why am I being charged???
Preferred solution: Full refund
User's recommendation: Check your bank statement.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHad a charge that I didn’t recognize. It was resolved
There was a questionable charge against my bank account. After the conversation, we identified the charge and it was resolved.
- Free
Preferred solution: Nothing - dispute resolvrd
User's recommendation: Recommend
Canceling supscriptions
I couldnt hear anyone. I need to talk to someone.
Abt my subscriptions to be cancelled please. We dont use them anymore or neee them they are howdy and angel andfriendly and up faith and family theyre taking money off our card and we just need them canceled please can I talk to someone to get them canceled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIn the name of Jesus please return my money twice in one day
I have been unsubscribing from Volley, and you guys took $14.06 twice off my card. I needed that money to turn my lights back on. Please put my money back on my card.
- Fraud
Preferred solution: Full refund
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuickly resolved
Representative verified account Channel cancelled in same day with no waiting period . Representative was nice and concerned ![]()
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFriend ly tv
They charged my bank $91.00 today for payment. They said it was annual, but they've always charged monthly. I need for them to credit my bank back.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBecause you're trying to scam me out of my money from my checking account. I want to cancel roku and I don't want to have you charge me in the middle of the night so I can't recuperate from it because
Hi, my name is Chris Gundrum. You took out of my checking account too soon or something.
But after the 7-day trial, I don't want it anymore. So cancel my Roku and reimburse me for my money.
Thank you. That's what happened.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.


