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The boxes freeze continually. Complete hard shutdowns required for it to work properly plague your watching time. They do not update or fix the software. The old boxes were good and the new ones are complete junk. I have purple and blue and I regret it tremendously....
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#1049718
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I was charged twice for the same movie. Was told 2 weeks ago the money would be back in my account. Never went back in my account. Called again today and was told it will be refunded next week. I will not be renting any more movies through Roku.
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Nelsonco
Nelsonco

I rented a bunch of shows on Fandangonow which is billed through Roku. When I tried to rent a show it would say it was unable too so try again later. When I tried again it wen...

#1046452
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We have a Sony smart TV from which we can access BBC iplayer and a Humax box from which we record programmes have freeview and utube. Our only problem is that we cannot access itvhub and watch missed programmes. After being told that a roko 3 box would solve our...
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#1044058
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Roku Channel Sucks

Roku
#1087083
They have limited access to other viewpoints. For instance, the rt and rt america channels carry the same content. Rt was different, carried more euro content.
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Roku - Terrible

Roku
#1075260
I called Roku for a problem with my account. I stood on the phone for an hour waiting for an agent that was told that it would only take a minute
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Roku - Why am I being charged 5.95 each month? What is it for?

Roku
#1073496
Login is djtravis51@gmail.com password is redraven51 my name is donna travis I live in Boiise,ID 83706 my address is 3785 S Gekeler Ln apt 212 please let me hear from you. 7/12/17
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Roku - Dishonest

Roku
#1073425
Between May 1st and July 10th I was twice charged by Roku for Hulo which I did not order. The first time it was $49.97, I finally got a credit after I threatened to call the FCC, the second time was for $7.89 which they gave me credit for then turned around and recharged me. I have had to cancel my credit card and get a new one. When is Roku going to wake up and stop this scamming from India!!!
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Roku wouldnt work without update. Reset box and wasnt allowed to access any service without a credit card.
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Anonymous
Allie

Now they won't take credit cards over the phone they want your checking acct and routing number. What kind of business is this. And now we r Constantine getting scam calls f...

#1038778
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everything was great everything was fine with my streaming stick, then the channel store was unavailable so i can't search for anything or look up a channel actor or actress or title of a movie or a show, and i cannot add a channel to the channels i already have. i...
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Anonymous
Anonymous

I bought one. OK,OK, I m ***. Was cheap though, and I ll know next time, if the name says roku, don't buy it. No service after the sale unless they can charge you, unit doesn'...

h.kitchener
h.kitchener

Roku support is really worthless. Given the cheap cost of the thing, why not buy a new one and see if it works? If it does no better, at least you know it is not the Roku but ...

2.0
#1016702
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I have had a roku express now for about three weeks and when I ordered the HBO package I get a picture but no sound no heres the rub just try calling tech support to get help you may as well forget it this company will do everything fast as *** when it comes to taking...
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1.0
#1002122
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I called Roku customer service because my remote ear piece on the Roku 2 stop working. The customer service rep told me that my model did not come with that feature I reply I brought it from the local target in my area and have the box and will to show proof the...
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h.kitchener
h.kitchener

Roku is not known for good customer service in my experience, but that's common with many companies of electronics.

1.7
#1000539
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I purchased a ROKU Premiere+ Box at Costco. There was an offer on the package that promised a $20.00 credit towards a SLINGTV account. I followed instructions to sign up but subsequently, there was no credit on my Sling account. Sling advised me to call ROKU. ROKU...
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1.0
Product
I didn't like
  • Fact that roku did not deliver on their promise
#999668
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My Roku will interrupt the picture with white flashes. As others have reported, all tech support tells me to do is reset the device, try another TV, try another cable etc. When I do all this and the problem persists they just tell me to do it again. I have honestly...
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2.3
I liked
  • Product when it works
I didn't like
  • Bad customer servicetechnical support
#999051
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Roku 3600 remote with all the preselected apps on bottom SUCKS some apps are outmoded really junk should put to better use unit is slow with high speed cable internet AmazonFire stick way better unfortunate no app yet for Epic Movies Roku needs to look at Amazon...
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#992684
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