Unclaimed
Roku
Reviews and Complaints
1.1M
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
230K
PAGE VIEWS
22
ISSUES RESOLVED
Roku Reviews
New Reviewer
I want you to stop messing with my TV...
You keep interrupting me TV watching by trying to get me to start a ROKU account. I dont want to start a ROKU account.................
ID
Location
Spring, Texas
Preferred solution
Stop messaging with my watching my TV..........
New Reviewer
Hung up on twice
I'm trying to get my 26 dollar refund from Hulu. They said they processed it on Jan 4. Hulu told it's a roku issue even though Hulu refunded me the total amount of 6.99. I would like to resolve this matter..
ID
Location
Morris, Illinois
Service
Roku Streaming Service
Cons
- I ready to get my money back
Loss
$26
Preferred solution
Full refund
New Reviewer
Remote issues
Never received my remote. They where suppose to send me a replacement remote to to this one never working.
ID
Location
Cabot, Arkansas
Preferred solution
Deliver product or service ordered
Over charged
I was charged for apps I never signed up for. I had to go to my bank for a printout of the last 8 months to see where else they screwed up. Amazon is the same way.
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Roku and hmHulu stopped working
Deleted paramount+ and Roku and Hulu asked me to join. Everything was fine before. I guess I did something wrong to lose both of them
ID
Location
Dardanelle, Arkansas
Pros
- Lots of apps
Cons
- Hard to get support
New Reviewer
About account
I canceled my subscription 7 months ago an I'm still getting billed I wonna no why and I need my money back thank you
User's recommendation: Don't do it.
ID
Location
Washington, District Of Columbia
Pros
- Stop charging me
Cons
- Cancellation policy
Loss
$149
Preferred solution
Full refund
New Reviewer
Can't hook up to internet
I've been trying since yesterday to hook up to the Internet. It was working I left and I came home and it wasn't working. Wires look intact but I need help checking the wires so on so forth I'm a senior
ID
Location
Salt Lake City, Utah
Preferred solution
Let the company propose a solution
New Reviewer
Can't watch the TV,
Im on the screen now where its asking to enter my email address. I did that and then it takes me to another screen that asks me to give my credit card information in order to register my account. I dont want to give my credit card information. I tried to get out of the screen and watch TV but it wouldnt let me. What should I do?
ID
Location
Parlin, New Jersey
Preferred solution
Fix the issue
New Reviewer
My Roku TV will not connect to my internet
It stopped connecting to my internet, or game systems a month ago I purchased this TV last December. I master reset the TV and still wont connect.
ID
Location
San Bernardino, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerSupporto
I canali italiani da me comprati non si aprono cosa devo fare? Da quando ho comprato nella TV non cambia nulla appaiono sempre le stesse diciture cosa devo Dare?
ID
Location
The Bronx, New York
Pros
- Impossibile ottenere il servizio
Cons
- Tutto
Preferred solution
Vedere i canali TV che ho comprato
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCanaSupporto
non riesco a vedere i canali italiani da me comprati? Cosa devo fare? Seguo tutto quello Clui mi appare in TV uomosu cambia nulla
ID
Location
The Bronx, New York
My Roku is not being
Hello. My roku is not being recognized on my tv, I have used it for more than 1 year and now it just stops working, is this normal or not? I want to tell me what I can do since I have been without TV for more than 2 weeks and I do not have money to buy another TV.
ID
Location
Louisville, Kentucky
New Reviewer
My netflix and prime vidieo aren't working
I've had a Prime account for years, but when I try to watch anything on Prime it tells me I need to start another trial offer. When I try doing that it still won't work. Why am I paying for Prime when I can't even watch it? Some things you can't explain through your support system. It's extremely disappointing & very frustrating that there's no live help for these issues. If you're trying to keep customers, this isn't the way to do it. Please contact me @ 563-235-****. Thanks, Joy Jacobs
User's recommendation: Buyer beware.
ID
Location
Dubuque, Iowa
Preferred solution
The use of my Prime Video.
New Reviewer
Billing issues
Placed on hold for someone to assist with my billing issues only to be be advised that they may have an issue with their systems and I will need to call back tomorrow and sit on hold again in hopes of resolving my issue!!
ID
Location
Virginia Beach, Virginia
Preferred solution
Full refund
New Reviewer
Charge
A charge that was charged to my account needs to be taken off please. I didnt not want to subscribe to Disney plus for an entire year for $87
ID
Location
Lake Mary, Florida
Loss
$87
Preferred solution
Full refund
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