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Every time the senator Joe Donnelly commercial plays it get sticks and goes back to the first ad. This is on every channel. Called Roku, told me it was my problem and to contact the individual stations! Their customer service sucks! No help whatsoever! The issue has...
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Anonymous
Deidre

I'm having the same problem. I cannot watch a complete show because the Joe Donnelly commercial freezes and literally just keeps repeating. I have no problem with my fire stic...

1.3
#1304189
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The roku device sucks. The device constantly loses connection and when it is connected it is ridiculously slow. Constantly having to buffer. You cannot use higher bandwith connections. Nobody who understands technology can actually enjoy using roku. I think having...
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#1304157
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I bought my Roku stick at the AT&T store while upgrading my phone a few months ago. I'm a cable cutter from long ago and until recently I only watched certain shows (mostly news) on my computer or tablet. But since they practically gave me the Roku stick, I don't...
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#1302757
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Roku Ultra sucks

The dreaded purple screen of death keeps appearing and Roku will not admit the product is defective. The batteries in the remote were dying every week and now I find out that you have to unplug the headset after every use. Which also means that the Roku device continues to download data even after turning off the program, and using up my data allowance.
#1301945
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I have a Ruku stick and it's maddening trying to watch something. The picture stops and the streaming reloads over and over again. I'm not streaming movies. I am trying to watch an hour long TV show. Other times it takes me anywhere from twelve minutes to a half hour...
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2.8
I liked
  • Streaming idea
I didn't like
  • Product
#1300811
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On or about June 20 I noticed that I could no longer stream at my usual 1080P @60Hz no matter what I did I could only get 1080P@24Hz and instead of full screen I was getting a Letter Box format. I called ROKU on the 28th and after being on the phone for over an hour...
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2.7
I liked
  • Features
I didn't like
  • Lack of concern for the customer
#1296634
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you have got to be the worst thing in tv. your channels stop in the middle of a show and say HANG IN THERE, grow up u *** I am so tired of u saying will be right back as you do this all of the time. ;Most of time you say taking awhile to get your channel. You are the...
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#1295734
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Roku - Calling Customer Service

Hard to find the number then you get the run around and they try to send you back to the internet to solve your problems. Sometimes it’s better to just talk to a human!
#1283981
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Roku - Hotel Connrction

The unit will not allow for connection to some hotel WiFi and Roku customer support will absolutely not help in resolving the issue, if you can get them to talk to you about it.
2.0
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
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Website
#1277066
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Roku - Inept

Very bad experience they r rude
1.0
Details
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Usability
Value for money
Warranty
Website
#1275599
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