The boxes freeze continually. Complete hard shutdowns required for it to work properly plague your watching time. They do not update or fix the software. The old boxes were good and the new ones are complete junk. I have purple and blue and I regret it tremendously....Read more
I was charged twice for the same movie. Was told 2 weeks ago the money would be back in my account. Never went back in my account. Called again today and was told it will be refunded next week. I will not be renting any more movies through Roku.Read more
We have a Sony smart TV from which we can access BBC iplayer and a Humax box from which we record programmes have freeview and utube. Our only problem is that we cannot access itvhub and watch missed programmes. After being told that a roko 3 box would solve our...Read more
Roku Channel Sucks
They have limited access to other viewpoints. For instance, the rt and rt america channels carry the same content. Rt was different, carried more euro content.
Roku - Terrible
I called Roku for a problem with my account. I stood on the phone for an hour waiting for an agent that was told that it would only take a minute
Roku - Why am I being charged 5.95 each month? What is it for?
Login is firstname.lastname@example.org password is redraven51 my name is donna travis I live in Boiise,ID 83706 my address is 3785 S Gekeler Ln apt 212 please let me hear from you. 7/12/17
Roku - Dishonest
Between May 1st and July 10th I was twice charged by Roku for Hulo which I did not order. The first time it was $49.97, I finally got a credit after I threatened to call the FCC, the second time was for $7.89 which they gave me credit for then turned around and recharged me. I have had to cancel my credit card and get a new one. When is Roku going to wake up and stop this scamming from India!!!
Roku wouldnt work without update. Reset box and wasnt allowed to access any service without a credit card.Read more
everything was great everything was fine with my streaming stick, then the channel store was unavailable so i can't search for anything or look up a channel actor or actress or title of a movie or a show, and i cannot add a channel to the channels i already have. i...Read more
I have had a roku express now for about three weeks and when I ordered the HBO package I get a picture but no sound no heres the rub just try calling tech support to get help you may as well forget it this company will do everything fast as *** when it comes to taking...Read more
I called Roku customer service because my remote ear piece on the Roku 2 stop working. The customer service rep told me that my model did not come with that feature I reply I brought it from the local target in my area and have the box and will to show proof the...Read more
I purchased a ROKU Premiere+ Box at Costco. There was an offer on the package that promised a $20.00 credit towards a SLINGTV account. I followed instructions to sign up but subsequently, there was no credit on my Sling account. Sling advised me to call ROKU. ROKU...Read more
My Roku will interrupt the picture with white flashes. As others have reported, all tech support tells me to do is reset the device, try another TV, try another cable etc. When I do all this and the problem persists they just tell me to do it again. I have honestly...Read more
- Product when it works
I didn't like
- Bad customer servicetechnical support
Roku 3600 remote with all the preselected apps on bottom SUCKS some apps are outmoded really junk should put to better use unit is slow with high speed cable internet AmazonFire stick way better unfortunate no app yet for Epic Movies Roku needs to look at Amazon...Read more
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