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The only support available for the lower priced model is email support you get to by requesting a return authorization. I have a string of emails back and forth with Azeethriswan Bairamkhan the support person. He just doesn't get the problem, or is instructed to just...
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Company wrote 0 private or public responses to the review from Aug 28.
FrightenedWhippet
FrightenedWhippet

After dealing with ROKU email support with no success for several weeks, I published this bad review and another bad review on Office Max. Within 24 hours, I received a promis...

2.7
#1341276
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Purchased 2 roku 3600x model. They are the worst for streaming. Buffering from ***. I have comcast blast service. Netgear router and modem pulling 750 mbps. My xbox1 streams hulu live fine no buffering. Watching NFL Thusday nite on it because sad roku cannot even give...
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Company wrote 0 private or public responses to the review from Oct 19, 2017.
#1117515
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I purchased 3 devices... each time a successively more expensive version. Here I am, just purchased the "Premier" and I get the worst, cheapest of their remote controls. I planned on putting this into my "home theater" which is installed with no visible wires and...
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Company wrote 0 private or public responses to the review from Dec 18, 2016.
2.6
#975721
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Resolved

Bought Roku3 from Walmart. Hooked it up. Followed instructions, word-for- word Created a pass word. Triple checked the spelling, and numbers,(caps & lower case). When I got to the very last part. My password is NOT valid. On-line help tried for 3 1/2 hrs. Nothing...
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Company wrote 0 private or public responses to the review from Feb 20, 2016.
2.0
I didn't like
  • Screen frooze
#793969
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Contact Roku

Mailing Address:
Roku, Inc.
150 Winchester Circle
Los Gatos, California 95032
United States
Phone:
(888) 600-7658
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