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I never complain on websites like these but I am FURIOUS at the moment!!! Bought a Roku Streaming Stick Plus, but everything on Roku said cannot commect due to HDCP! WTF?! My tv is brand new. I spent hours unplugging and restarting the crap. Then sat on the phone with...
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Company wrote 0 public responses to the review from Dec 27, 2017.
Anonymous
Chris 97

How conceited are you? The fact that you have a Master’s degree in Computer Science does not qualify you to be an expert end-user in that particular application. Did you progr...

Anonymous
Mack

Bought a Vizio 55" and a Roku Streaming Stick. Both worked flawlessly.... in Ohio. When I moved this week to Raleigh, North Carolina, nothing. At first it couldn't get past th...

1.0
#1156590
Reply to reviews
I was setting up My Roku account when I had to leave it unfinished because I had to get a credit card. The next day I turned on My TV to finish and Roku technical support was on . Jerry Maxwell at 844-822-0869 charged Me $99.99 for setting up My account when I didn`t...
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Company wrote 0 private or public responses to the review from Oct 29.
h.kitchener
h.kitchener

Something is wrong with this picture. There is no way, if you had your Roku machine that anyone with Roku would be charging you money---you already paid them for the machine, ...

1.0
#1390718
Reply to reviews
I have been a long time Roku customer. Multiple boxes and TVs in multiple houses. I pre-orderd the Roku speakers this previous July. I received an email stating the Speakers were being shipped. I checked the FedEx tracking, stated they were delivered. FedEx states the...
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Company wrote 0 private or public responses to the review from Dec 07.
Anonymous
Charles

I don't know what "Roku" is and I don't see any explanation in the post, sorry.

#1417497
Reply to reviews
The only support available for the lower priced model is email support you get to by requesting a return authorization. I have a string of emails back and forth with Azeethriswan Bairamkhan the support person. He just doesn't get the problem, or is instructed to just...
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Company wrote 0 private or public responses to the review from Aug 28.
FrightenedWhippet
FrightenedWhippet

After dealing with ROKU email support with no success for several weeks, I published this bad review and another bad review on Office Max. Within 24 hours, I received a promis...

2.7
#1341276
Reply to reviews
My Roku died when it was two months old. I used the Roku online customer support process. I NEVER got any reply from Roku. I finally found a number to reach customer support. I was able get an RMA (after way too long on the phone). I returned the product. It was...
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Company wrote 0 private or public responses to the review from Sep 21.
Anonymous
Anonymous

Useless

#1362015
Reply to reviews
It worked fine. Now I can't connect to the internet. Everything else (laptops, etc) works fine. I am not a tech person so when I tried looking up how to "fix" it, everything just sounded like a lot of garbly-gook to me. Think I will throw this stupid thing in the...
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Company wrote 0 private or public responses to the review from Oct 24.
1.0
#1388078
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Roku - Fraud

I don’t have a Roku account and they keep billing me. I’m sick to death of it you can’t reach a human being on the phone I keep asking you for an email and a password but if you don’t have an account you don’t have one with this company
Company wrote 0 private or public responses to the review from Dec 01.
1.0
Details
Customer service
Website
#1412555
Reply to reviews
Have had 3 Roku's in the past . Had problems with all of them . The last one i have had less then a year . problem , showing a low power warning . Don't try to contact Roku , you won't talk to any body . they are a piece of *** I will cancel my subscription to spectrum...
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Company wrote 0 private or public responses to the review from Nov 20.
1.3
#1404293
Reply to reviews
1) worst streaming ever 2) Have a problem with Roku? You're screwed. The phone number is a computer voice that keeps telling you to go to their website. If you can't remember password or account information, again screwed. NEVER use them. Without a live customer...
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Company wrote 0 private or public responses to the review from Nov 14.
1.0
#1400060
Reply to reviews

Contact Roku

Mailing Address:
Roku, Inc.
150 Winchester Circle
Los Gatos, California 95032
United States
Phone:
(888) 600-7658
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Roku - Pissed

I had good service up until they changed the menu. Cant see its *** Keeps retreiving and loading just shuts off whenever.
Company wrote 0 private or public responses to the review from Nov 26.
#1408398
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