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My Roku died when it was two months old. I used the Roku online customer support process. I NEVER got any reply from Roku. I finally found a number to reach customer support. I was able get an RMA (after way too long on the phone). I returned the product. It was...
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#1362015
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The company kept saying it was my internet connection on the ROKU Ultra UHD 4K. I have a 4K UHD TV and being detected in the setting, 175 MB internet download speed with a Tri band router with excellent connection. Even today I contacted ESPN when I had issues with...
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1.0
I didn't like
  • Owning the new roku product it is worse than dial up internet
  • Does not stand behind product
#1358516
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No response from roku but I also have not called to complain

No response and no real clarification as to what Roku really does offer for the person who is trying to cut cable ties. No real clarification that Roku can really Only offer access only if you already have cable sign up with someone such as AT&T or Time WarnerWhat alternative service such as Hulu and or Netflix but basically anything offered for free is not worth a crap don’t waste your money.
#1354018
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This is not my first expierence with roku. I had it 4 years ago and hated it. Well my feeling havent changed. And obviously roku hasnt changed any. I cant watch anything for any length of time when it takes me back to the home screen. Boom, just like that! Or i will be...
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2.6
#1351409
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Roku - Not working

Was working yesterday, today no pic
#1350989
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Can't set up an Roku account, because Roku will not accept my legitimate email account, and would ask me to send another email account over and over, stating it's a required field. How about it's a required field that ask for all your email accounts and won't accept...
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#1342243
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The only support available for the lower priced model is email support you get to by requesting a return authorization. I have a string of emails back and forth with Azeethriswan Bairamkhan the support person. He just doesn't get the problem, or is instructed to just...
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FrightenedWhippet
FrightenedWhippet

After dealing with ROKU email support with no success for several weeks, I published this bad review and another bad review on Office Max. Within 24 hours, I received a promis...

2.3
#1341276
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Roku Express worked fine for months. Then suddenly it kept saying it wasnt connected to the internet, but it was. It gave me all green check marks when i re-entered the wi-fi password. The internet works fine on all other devices in the house, so it doesnt seem to be...
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#1337381
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Roku - Worst purchase ever

The TV sucks and the customer service is even worse. They barely speak English and their overall demeanor is unprofessional. Dead Dead
#1337302
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Contact Roku

Mailing Address:
Roku, Inc.
150 Winchester Circle
Los Gatos, California 95032
United States
Phone:
(888) 600-7658
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Roku - Remote sucks

My roku remote is a piece of crap. I doesn't work half the time
#1333755
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