Unclaimed
Roku
2.5M
CLAIMED LOSSES
9.8K
TOTAL REVIEWS
490K
PAGE VIEWS
63
ISSUES RESOLVED
Roku Reviews
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Verified Reviewer Advanced ReviewerResolved: This company steered me wrong a couple of times.
Update by user Nov 21, 2022
Company fixed the issue and I have been provided with full refund. I found out from my bank that Roku.com refunded me back the $74.36 on 11/15/22.
Update by user Oct 22, 2022
Roku is a very bad company. I will never order from them again. Too make a long story short about Amazon.com; is the best place to order from whenever you need and or want something.
Original review updated by user Oct 22, 2022
I called this company to let them no that the Roku box wasnt working. They helped me to make it work. This Roku box didnt work. This Roku company told me it could be a faulty. I said what does that mean? Thee customer rep says it means the item is defected. He steered me wrong by telling to buy the Roku streaming stick from Roku.com. I did what he said. I tried to cancel the order right after I ordered it. I couldnt because the Roku company said the order was in the queue. When I receive it refused and and ir give it back to the postman. Roku shouldve gave me a tracking no inside the box or told me to go to the P.O. to get a new tracking no. for it. That way I could get insurance for it in case it got lost. I know I could have got a Roku streaming box at Amazon.com for a lot cheaper. Roku should not have told me to buy a streaming box from them. I very sorry I got steered in the wrong direction twice by the Roku customer service. This package might get lost in the mail. If that happens I will want sue Roku $1000. to resolve a list package. Roku is being very disrespectful of my belongings when they didnt do what they starred me wrong a those 2 times.
1 comment
Resolved
Featured
ID
Location
Boston, Massachusetts
ROKU SUCKS! DO NOT BUY ROKU!
I never complain on websites like these but I am FURIOUS at the moment!!! Bought a Roku Streaming Stick Plus, but everything on Roku said cannot commect due to HDCP! WTF?! My tv is brand new. I spent hours unplugging and restarting the crap. Then sat on the phone with their “customer service” which is obviously some idiot in a foreign country who was raised by a mountain goat. I got so frustrated I returned it and bought the downgraded version assuming the issue might be my tv. I downgraded to the regular hd Roku Streaming Stick... SAME PROBLEM!!! Actually worse because install took forever, had to reset the device multiple times... STILL DOESN’T WORK. I have a masters degree in computer sciences... IF I CAN’T GET THIS TO WORK THERE IS A PROBLEM. DO NOT BUY ROKU!!!! I REPEAT DO NOT WASTE YOUR TIME WITH THIS HORRIBLE CRAP. BAD PRODUCT, BUGGY SOFTWARE, USELESS CUSTOMER SERVICE!!!
130 comments
ID
Reason of review
Bad quality
You guys keep taking money off my card to soon. It's not due until the 1st. Now I am left with nothing on my card.