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Most helpful review

1.0
I never complain on websites like these but I am FURIOUS at the moment!!! Bought a Roku Streaming Stick Plus, but everything on Roku said cannot commect due to HDCP! WTF?! My tv is brand new. I spent hours unplugging and restarting the crap. Then sat on the phone with...
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118 comments
#2117081

My Ruko T.V. worked for a total of 6 months and they have no REAL service department!!!!

Every place i went just offered 0 help!!!! NOTHING this is criminal. They need to come with a warning lable!!!!

I should have kept my old T.V. at least it worked!!!!

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ID
#1156590 Review #1156590 is a subjective opinion of poster.
Product
Roku Streaming Stick
Reason of review
Bad quality

Fraudulent charges

Yes it is would like to talk to someone about it 804-368-**** thank you someone has started a account in my name that Im just finding out about
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ID
#3268835 Review #3268835 is a subjective opinion of poster.
Location
Norfolk, Virginia

Subscription issue

Problem has been resolved. Thank you for your assistance. It took a week for Roku to address the issue, I will put the blame on a translation issue. Merci encore.
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ID
#3268338 Review #3268338 is a subjective opinion of poster.
Location
Gatineau, Quebec

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Verified Reviewer New Reviewer

1.3
Roku sucks
Two things, I use Roku like my other Apple tvs to host the apps I use to watch 6 paid services, such as Hulu etc. When you search in Roku, it doesn't show anything from any of these paid services, instead it finds shows on whatever you DON'T subscribe to, so the...
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ID
#3267253 Review #3267253 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Poor device unfortunately

1.0
The Roku device I bought is not compatible with Amazon Prime channel even though I can add th Amazon Prime channel
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ID
#3266759 Review #3266759 is a subjective opinion of poster.
Location
Lincoln, California
Loss
$50
Preferred solution
Have Roku send me a compatible device with Amazon Prime complimentary so my kids can watch their movies.
New Reviewer

This is NOT a review!

Two Roku accounts are being confused with the other. Mine and my wife's. After a payment was successfully made for paramount, it shows it was not and I cannot get onto my Roku account.
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ID
#3265656 Review #3265656 is a subjective opinion of poster.
Service
Roku Streaming Service
Preferred solution
Deliver product or service ordered

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Verified Reviewer New Reviewer

Getting charged for subscriptions I don’t want and can’t cancel

I cant get in touch with a human being to solve my problems !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Be careful with your subscription.

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ID
#3265293 Review #3265293 is a subjective opinion of poster.
Location
Nahunta, Georgia
Preferred solution
Cancel subscriptions I don’t want
New Reviewer

*** service

1.4
Bought a Roku TV not knowing I had to pay for a subscription, I had to in order to get the TV working. The person that I was required to call as I was setting up the TV told me there was a monthly fee. Then told me I could pay a one time fee.. Which I did, but apparently that money went for a one-year fee and my TV is not working now

User's recommendation: Don’t buy a Roku TV.

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ID
#3265241 Review #3265241 is a subjective opinion of poster.
Location
Isle Of Palms, South Carolina
Loss
$69
Preferred solution
Let the company propose a solution

Mistake

I mistakenly chose the wrong thing, no problems with Roku do not need any further assistance. Forgive me for choosing this site
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ID
#3264955 Review #3264955 is a subjective opinion of poster.
Location
Springfield, Tennessee

Y'all suck

1.0
Tryed to get some advice and y'all want money for it I bought 4 but I'm on my way to store now to get my refund y'all are scamming people n I'm telling everyone about it *** u Roku

User's recommendation: Don't buy it it's a rip-off and a scam to get money for advice.

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ID
#3263983 Review #3263983 is a subjective opinion of poster.
Location
Atlanta, Georgia
New Reviewer

Cancel subscription

I need to cancel my Roku subscription. I have relocated from Mississippi to South Carolina and have not established my new dwelling
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ID
#3263563 Review #3263563 is a subjective opinion of poster.
Location
Spartanburg, South Carolina
Pros
  • Unauthorized charges
Preferred solution
Cancel subscription

To know why roku is charging me

Yes I dont know why Raku is charging me every month.I want to cancel that paying because they charge me for nothing
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ID
#3263177 Review #3263177 is a subjective opinion of poster.
Location
Sherbrooke, Quebec

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Verified Reviewer New Reviewer

Problem with audio

4.4
Are: In The Heat of the Night, TV show. So far I've watched the entire 1st first episode of season one and a few minutes of several others. The movement of the actors' lips don't match the sound of the speech being heard. Like the lips are moving before the words are said. I LOVE this show!! Can anything be done about this??? Teresa
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ID
#3261415 Review #3261415 is a subjective opinion of poster.
Location
Chatsworth, Georgia
Preferred solution
Fix the problem

HBO max won’t load

3.7
Last week I called the HBO Max customer service because it wont load on my Roku TV. As soon as I click to open it, it flashes on the screen and closes down. Because I can open it on my phone and my iPad, they said it was a Roku TV issue and I needed to call them. Of course you cant call, so I had to chat with someone. I chat two times with two different people, and they told me that I had to go back to HBO Max and reset my password, which I did. However, I still cannot load HBO Max on my TV. So if there is some thing I want to watch on that channel, I have to watch it on my iPad, which is a huge inconvenience.
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ID
#3261385 Review #3261385 is a subjective opinion of poster.
Location
Pulaski, Wisconsin

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Verified Reviewer New Reviewer

Service Assistance Unreachable

I had been trying to get help at Roku for a while without any result, going to Support.roku take me anywhere. Im trying to figure out why my AirPlay isnt working from my Apple devices. It was connecting fine! You should facilitate assistance to your customer without having to go on a loop and get stuck with no help. THIS doesnt talk well about Roku.
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ID
#3261358 Review #3261358 is a subjective opinion of poster.
Location
Orange, California
Preferred solution
Troubleshoot my issue

Poor customer service

Absolutely no help offered.need a way to roll back to 10.0 software as I can not stream on demand from paramount plus
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ID
#3260868 Review #3260868 is a subjective opinion of poster.
Location
Azle, Texas

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