My Roku died when it was two months old. I used the Roku online customer support process. I NEVER got any reply from Roku. I finally found a number to reach customer support. I was able get an RMA (after way too long on the phone). I returned the product. It was...Read more
The company kept saying it was my internet connection on the ROKU Ultra UHD 4K. I have a 4K UHD TV and being detected in the setting, 175 MB internet download speed with a Tri band router with excellent connection. Even today I contacted ESPN when I had issues with...Read more
I didn't like
- Owning the new roku product it is worse than dial up internet
- Does not stand behind product
No response from roku but I also have not called to complain
No response and no real clarification as to what Roku really does offer for the person who is trying to cut cable ties. No real clarification that Roku can really Only offer access only if you already have cable sign up with someone such as AT&T or Time WarnerWhat alternative service such as Hulu and or Netflix but basically anything offered for free is not worth a crap don’t waste your money.
This is not my first expierence with roku. I had it 4 years ago and hated it. Well my feeling havent changed. And obviously roku hasnt changed any. I cant watch anything for any length of time when it takes me back to the home screen. Boom, just like that! Or i will be...Read more
Roku - Not working
Was working yesterday, today no pic
Can't set up an Roku account, because Roku will not accept my legitimate email account, and would ask me to send another email account over and over, stating it's a required field. How about it's a required field that ask for all your email accounts and won't accept...Read more
The only support available for the lower priced model is email support you get to by requesting a return authorization. I have a string of emails back and forth with Azeethriswan Bairamkhan the support person. He just doesn't get the problem, or is instructed to just...Read more
Roku Express worked fine for months. Then suddenly it kept saying it wasnt connected to the internet, but it was. It gave me all green check marks when i re-entered the wi-fi password. The internet works fine on all other devices in the house, so it doesnt seem to be...Read more
Roku - Worst purchase ever
The TV sucks and the customer service is even worse. They barely speak English and their overall demeanor is unprofessional.
Roku - Remote sucks
My roku remote is a piece of crap. I doesn't work half the time
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