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Roku - Worse

I hate Roku 4...as soon as we open tv we have to cancel or keep in cool l9cation or the power turns of itself and it *** off. Doesn't even let us watch a movie without disturbance.
1.0
Details
Diversity of Products or Services
Price Affordability
Product or Service Quality
Usability
Value for money
#1402761
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1) worst streaming ever 2) Have a problem with Roku? You're screwed. The phone number is a computer voice that keeps telling you to go to their website. If you can't remember password or account information, again screwed. NEVER use them. Without a live customer...
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1.0
#1400060
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I was setting up My Roku account when I had to leave it unfinished because I had to get a credit card. The next day I turned on My TV to finish and Roku technical support was on . Jerry Maxwell at 844-822-0869 charged Me $99.99 for setting up My account when I didn`t...
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h.kitchener
h.kitchener

Something is wrong with this picture. There is no way, if you had your Roku machine that anyone with Roku would be charging you money---you already paid them for the machine, ...

1.0
#1390718
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It worked fine. Now I can't connect to the internet. Everything else (laptops, etc) works fine. I am not a tech person so when I tried looking up how to "fix" it, everything just sounded like a lot of garbly-gook to me. Think I will throw this stupid thing in the...
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1.0
#1388078
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Roku tv's are ***

I hate this tv i will never purchase anything else from roku ever why is it that people can search the web and download different apps yet U cant really get any good apps without having to pay for it and definitely dnt think it should be called a smart tv if u cant search the web or use the internet on it then the damn tv aint that smart
#1376654
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I purchased a TLC Roku tv today. I was not informed that I had to purchase a service plan in the amount of $89.00 before technical support would even begin to help me active my tv. I was on the phone for over 2 hours with 3 different technicians. Finally I talked to...
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#1375742
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I purchased my second smart roku tv and was not told I had to purchase a service plan for $89.00 until I was activating my tv. I was on the phone for over 2 hours, talked to 3 different technicians before I finally talked to Emily who helped resolve the issues. No one...
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#1375733
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I bought two netgear streaming boxes with Roku on them for the purpose of watching Netflix in different rooms (wifi). Now Roku's channel store isn't usable(?) on it anymore. Now I'm left with a black brick that plugs into wall. There should have been a expressed...
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h.kitchener
h.kitchener

Technology marches on. Your Roku is really old and out of date. You can buy new ones rather cheaply and they work much better than the old ones. Just don't expect any customer...

#1375486
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My Roku died when it was two months old. I used the Roku online customer support process. I NEVER got any reply from Roku. I finally found a number to reach customer support. I was able get an RMA (after way too long on the phone). I returned the product. It was...
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Anonymous
Anonymous

Useless

#1362015
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Contact Roku

Mailing Address:
Roku, Inc.
150 Winchester Circle
Los Gatos, California 95032
United States
Phone:
(888) 600-7658
More
The company kept saying it was my internet connection on the ROKU Ultra UHD 4K. I have a 4K UHD TV and being detected in the setting, 175 MB internet download speed with a Tri band router with excellent connection. Even today I contacted ESPN when I had issues with...
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1.0
I didn't like
  • Does not stand behind product
  • Owning the new roku product it is worse than dial up internet
#1358516
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