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i PURCHASED A ROKU.AFTER TWO YEARS AND HAVING TO CALL A COUPLE OF TTIMES TO GET IT RESET I WAS TOLD I COULD BUY A SERVICE CONTRACT FOR 2 YEARS FOR $19.95.

i SAID OK AND IT WAS DEBITED FROM MY ACCT THAT DAY. ALSO THE DAY I WAS TRYING TO GET IT FIXED THEY TOLD ME IT WAS UNFIXABLE AND I WOULD HAVE TO BUY ANOTHER. THIS WAS PROBABLY AN HOUR AFTER BUYING THE SVC CONTRACT. FOR 2 MONTHS I CALLED ASKING FOR REFUND AND THEIR RESPONSE EVERY TIME (AFTER ARGUING WITH THEM) WAS TO WATCH MY ACCT FOR REFUND IN ABOUT TEN DAYS.

AFTER 4 TIMES BEING TOLD THIS I REALIZED THEY WERE ONLY TELLING ME WHAT I WANTED TO HEAR. I NEVER RECEIVED REFUND.

THEY ARE CHEAP CROOKS TO BE A BIG COMPANY.I WILL TELL ANYONE NOT TO BUY THEIR STREAMING VIDEO.

Review about: Roku Streaming Media Player.

Monetary Loss: $20.

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