Not resolved

Son got for me for Christmas and it keep freezing this is got to be the worst gadget got everything called the online for help stayed on the line almost in half an hour wait for them to tell me all I have to do is keep taking the batteries out into keep unplugging it I have the Apple TV and is nothing like thisThe reason I wanted this was because it had drama fever the Korean soap operas that I watchsome people said that the roku 3 is good all I know is that this one that I have does not work anybody have any of the suggestions or how I may be able to get this went to work I have unplugged it put new batteries in it and it's still freezing

Reason of review: Roku is no good.

Preferred solution: Full refund.

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