Roku Phone Numbers and Emails

Customer Service:

  • (816) 272-8106

Complaints/ Feedback:

  • (408) 556-9391

Headquarters:

  • (408) 556-9040

Roku Emails:

Accesibility
Business Sales
Latin America
Customer Service
Legal
Privacy Inquiries, Privacy Inquiries
Media
PR Inquiries, PR Inquiries, PR Inquiries
Report Fraud
Security Issue
More phone numbers and emails Less phone numbers and emails

Roku Contact Information

Roku Website:

Roku Online Chat:

Corporate Office Address:

Roku, Inc.
1155 Coleman Ave.
San Jose, California 95110
United States

Other Info (opening hours):

Hours of Operation:

Monday - Saturday: 8AM - 8PM (PST)


Roku, Inc. Disputes Resolution:

150 Winchester Circle, Los Gatos,

California 95032,

USA

Fax:

+1408-364-1260
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Roku Rating Based on 1.9K Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Value for money

Rating stats

Rating trend

Summary of Roku Customer Service Calls

44.6K TOTAL
CALLS
03:42 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Roku Customer Service?

Payments and Charges Question:

  • “Unauthorized charge”
  • “Why do I keep getting charged”
  • “New debit card account #”

Product/ Service Question:

  • “WiFi connection issues”
  • “Not working and don't know why”
  • “My Roku isnt working”

Activation/ Cancellation Question:

  • “Cancel paramount plus”
  • “Cancelation”
  • “Cancel fubo tv”

Account Question:

  • “Account”
  • “ESPN app will not allow me to log in”
  • “Account problem”

Request for Information Question:

  • “Need help with activation”
  • “Need to talk to some one”
  • “Need help setting up a Roku it's frozen”

Refund Question:

  • “Refund for a charge on my account”
  • “Refund”
  • “Refund membership”

Cards Question:

  • “Money have been tooking off my card”
  • “Update card information”
  • “I do not wish to give a credit card number!”

Staff Question:

  • “Service issue”
  • “Contact customer service”
  • “Customer service”

Shipping and Delivery Question:

  • “Where is my refund ?”
  • “Shipment and charge”
  • “Where is sqwac box”

Return/ Replace Question:

  • “Change account information”
  • “Changing cc number”
  • “Cannot watch TV after changing internet modem”

Website/ Application Question:

  • “App not working”
  • “Application ne fonctionne pas”
  • “Can not download any application”

Employment Question:

  • “Can't get roku to complete setupJob”
  • “So you can get paid”
  • “Orientation”

Other Question:

  • “Tv won't turn on blinking red light”
  • “Download issues”
  • “Change mailing address”

About

Top Roku Services

Streaming Service, Customer Care, Technical Support

Top Roku Products

Account, Subscription, Streaming Stick

Roku Pros and Cons

Pros: Stop charging me, You took my money, Streaming, Would like the product if it worked the way its supposed to, When it works it works

Cons: Customer service, Cant talk to coustmer support, Customer service sucks, Poor customer support, Terrible customer support

Summary

Roku is an American company which represents innovative streaming players which gives an access to more than 600 channels. Thus, the clients can chose among thousands of films or and shows being at home and deciding what to watch. The company promotes absence of extra bills and points out that there is no need in PC in order to make the Roku work. There is an opportunity of immediate online buying of the described players and the price for them starts from $49,99. Talking more about the channels available with Roku here can be mentioned Amazon Instant Video, Disney, Netflix, Hulu Plus, Crackle, Midnight Pump and a great variety of others which can be seen on the official site. The company also provides detailed instructions and manuals for the clients.

Roku reviews and complaints

Roku is ranked 283 out of 1710 in Telecommunications category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISAAmerican Express

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