Contact Roku Customer Service
Roku Phone Numbers and Emails
Customer Service:
- (816) 272-8106
Complaints/ Feedback:
- (408) 556-9391
Headquarters:
- (408) 556-9040
Roku Emails:
Roku Contact Information
Roku Website:
Roku Online Chat:
Corporate Office Address:
Other Info (opening hours):
Hours of Operation:
Monday - Saturday: 8AM - 8PM (PST)
Roku, Inc. Disputes Resolution:
150 Winchester Circle, Los Gatos,
California 95032,
USA
Fax:
Summary of Roku Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Roku Customer Service?
Payments and Charges Question:
- “Unauthorized charge”
- “Why do I keep getting charged”
- “New debit card account #”
Product/ Service Question:
- “WiFi connection issues”
- “Not working and don't know why”
- “My Roku isnt working”
Activation/ Cancellation Question:
- “Cancel paramount plus”
- “Cancelation”
- “Cancel fubo tv”
Account Question:
- “Account”
- “ESPN app will not allow me to log in”
- “Account problem”
Request for Information Question:
- “Need help with activation”
- “Need to talk to some one”
- “Need help setting up a Roku it's frozen”
Refund Question:
- “Refund for a charge on my account”
- “Refund”
- “Refund membership”
Cards Question:
- “Money have been tooking off my card”
- “Update card information”
- “I do not wish to give a credit card number!”
Staff Question:
- “Service issue”
- “Contact customer service”
- “Customer service”
Shipping and Delivery Question:
- “Where is my refund ?”
- “Shipment and charge”
- “Where is sqwac box”
Return/ Replace Question:
- “Change account information”
- “Changing cc number”
- “Cannot watch TV after changing internet modem”
Website/ Application Question:
- “App not working”
- “Application ne fonctionne pas”
- “Can not download any application”
Employment Question:
- “Can't get roku to complete setupJob”
- “So you can get paid”
- “Orientation”
Other Question:
- “Tv won't turn on blinking red light”
- “Download issues”
- “Change mailing address”
About
Streaming Service, Customer Care, Technical Support
Account, Subscription, Streaming Stick
Pros: Stop charging me, You took my money, Streaming, Would like the product if it worked the way its supposed to, When it works it works
Cons: Customer service, Cant talk to coustmer support, Customer service sucks, Poor customer support, Terrible customer support
Roku is an American company which represents innovative streaming players which gives an access to more than 600 channels. Thus, the clients can chose among thousands of films or and shows being at home and deciding what to watch. The company promotes absence of extra bills and points out that there is no need in PC in order to make the Roku work. There is an opportunity of immediate online buying of the described players and the price for them starts from $49,99. Talking more about the channels available with Roku here can be mentioned Amazon Instant Video, Disney, Netflix, Hulu Plus, Crackle, Midnight Pump and a great variety of others which can be seen on the official site. The company also provides detailed instructions and manuals for the clients.
Roku is ranked 283 out of 1710 in Telecommunications category
USA, Worldwide
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