I purchased the roku premier about 2 years ago thinking this device would be the answer to the cable cutting process. Since then I have discovered Unless you have a subscription to a cable company or hulu or sling or netflex quite frankly this is just not a necessary...Read more
Roku just plain sucks
They have never.uod as ted most content like screensavers, games, even streaming channels. In fact they just removed a free news feed. They have ZERO customer support, literally none, and they never update ANYTHING. BORING, OLD, PLAIN. Just try anytthing else, it truly cant be worse than Roku
Roku just plain sucks
They have zero content updates worth a *** , they just removed a free news feed, they have NO customer service AT ALL. Use any other service, they no *** cant be this bad.
I have been stuck in a catch 22 with Roku just trying to update account info. I cannot sign in because I forgot password. When I ask to set up new password and enter email address for them to send password update info, I never get an email from them...and I have...Read more
Poorest customer service in the business. My worst purchase of 2018.
Purchased a ROKU Premier + 12/28/16 used it 8-9 times only because I didn’t like all the old movies or didn’t want to pay for tv viewing any longer if I was paying I was going back to Direct and in fact did and only used ROKU for the grandkids to watch cartoons Fell on...Read more
Roku tv sucks
20 advertisements for one show ? Way to much will not use this service any longer !!
Even though Roku has finally fixed their issue with Senator Joe Donnelly commercial, now they have a new one! Right in the middle of watching a program, it stops and goes back to the home screen and this is on every channel! If you’re lucky ( doesn’t happen often) you...Read more
Each time I called with a problem with my Roku I was hung up on. Then proceeded to try technical support online to go through that maze to find out I have to pay for advice. InfuriatingRead more
Horrible product - Roku Ultra. Issue with the product ever connecting to a paid channel. Blocked by internet provider. No one seems to understand why it isn't working. In the meantime I am charged and have been given the run around between internet provider and roku...Read more
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