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I purchased a roku express and it wouldnt recognize my wifi. Called roku they said my internet was corrupted and charged me $70.00 to crrect the issue. I purchased a second roku express months later to avoid switching the first one from tv to tv, and guess what? The...
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Anonymous
Larry

issue not resolved, not even the courtesy of a reply

I didn't like
  • I feel ive been ripped off
#1092142
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In the situation with Sling I cancelled the account and then recently realized I was still being charged. Customer service at Sling said it was their policy to not give refunds unless I had a cancellation email confirmation from them which I did not-did not know to...
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1.3
I liked
  • Initially
  • Product when it works
  • Netflix availability
I didn't like
  • Customer service sucks
  • Cutomer service
#1092040
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I've been streaming Roku for about 4-5 Years. Now I've got both sticks connected to my 60" flat screen set. I prefer watching movies and documentaries, but Roku has become so irritating and overloaded with commercials and slow buffering that my Roku loyalty is finished...
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#1090374
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Roku - Why pull x tv r u crazy.

Roku
#1102772
Well u took off x tv. I was in the muddle of alot of different series on that station. They were awesome. I am disabled and forced to sit at home and during the day this was one of the things helping make things a little better and u screwed the pooch big time. Who were they hurting. No one paid a subscription fee. They were doing a public service. Thank u x tv...Frank
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Absolutely trash. Don't buy Roku!

Roku
#1101276
1.0
Details
Complete garbage. Freezes. Half the aps don't work others are worthless. Everything asks for more money, more money. Complete scam. Roku is garbage.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website

*** Roku and their Useless Remotes

Roku
#1099082
1.6
Details
Good luck if you ever lose your remote - You're *** if you do, because apparently you can't connect any other remote to your device. Don't tell me you can, I've tried, you can't. Since you can't connect to the internet without a remote, apps are useless, too. Good job making a *** retarded product, Roku asshats you *** backwards engineers. Eat *** and quit your job while you still suck at it.
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website

Roku - Website is *** garbage

Roku
#1091298
2.0
Details
I cant subscribe to anything thay requires payment because the website wont update my address. Says my cc info doesnt match the address. I uaed to love in an apartment now a house and keeps putting in the apartment line after i delete it. And the site is always down it seems. If my tv did t ha e roku already built in id habe given up long ago.
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Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
I have Netflix, and Hulu. The format for each is different for each type of device; i.e. pc, Xbox 360, smart phone, Roku, etc., I get that. But the Roku format is just haneous. On Netflix It won't autoplay the next episode in a series, but on Hulu it will. Both Netflix...
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#1089057
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I in the middle of installation and to my utter shock and frustration I find there is no one I can talk to at Roku about the issues I'm having. There is no way I would have considered purchasing their product if I had known this is the case. I will most likely be...
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Anonymous
Claire

Please don't send device back. They refurbish resell every returned product. Sending it back only feeds and perpetuates the initial problem. How many times has Roku sold/res...

#1087306
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I own 2 Roku TV's. I just rented a movie through Fandango which stopped half way through. Called customer support (in India) and they told me I can only continue watching it if I pay $200 to become a premium member. When I asked for a refund on the movie they hung up...
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1.0
#1086897
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We have had our Roku 2 for over a year, and it has done very well, with issues that are easily fixed. I especially enjoyed being able to cast my laptop screen onto my TV through Roku's Miracast software. However, about four days ago, the function stopped working....
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Anonymous
joseph

when you first got your device did the ask you for money to active it.

#1075371
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they suck not only have every indian ripper offer is on them trying to get you to pay them. Then there is there sight and there security question which just keeps cycling through words forever. Dont buy one . broke mine to bits with hammer best advice and feels great...
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#1068210
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Everytime I let Roku sit idle for more than a few minutes, it goes to a channel and tries to get me to add a channel. If i wanted to add a channel I would do it myself. I have to and both of them do the same things. They are bad to lock up as well, I would think it may...
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2.4
#1062893
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I cannot change "whose watching" on netfl8x. I have tried deleting and readding netflix. Will not ask "who is watching?"
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Anonymous
Susan

I had the a similar problem with Netflix. I wasn't able to manipulate the Whose Watching through the app. I logged into my Netflix account and it was easy to do. For some rea...

1.0
#1053579
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