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Roku smart TV is garbage

I currently have the hitachi Roku smart tv. It constantly brings me back to the home screen if I'm on Netflix or Hulu. Will randomly turn on and off. During the Super Bowl it turned off and wouldn't reboot until we did a factory reset and missed about 20 minutes of the game. I'll never buy any roku product again.
1.6
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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#1183692
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I want the alternative news back on. You are throwing crap down my throat I don't want to watch. If I want football I'll go to a sports channel. If I want SNL or late night I will go to those channels. By the way I can't even get through a whole video without it...
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h.kitchener
h.kitchener

Roku is getting rather frustrating to use lately. They now just add channels to your line-up of stations, which you have to remove manually and their new FoxNews app is the sl...

#1180993
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Roku - Terrible news

The roku news app is terrible. I just want to see some balanced news, but all it does is bash conservatives.
1.0
Details
Diversity of Products or Services
#1176464
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Roku smart tv scam

bought an Insignia smart tv , it will not active the internet , called customer support was told there was a problem with my connection and for $100 it would be turned on , at the end of our extensive conversation , I was told take it or leave it and *** you man your wasting my time and hung up , I still can't believe this company is allowed to operate . Roku you suck {{redacted}}
#1175707
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Over a year ago I went online, deactivated my account,(which we activated 6 months prior, just wasn't using it) got the screen that said 'Account Closed' figured that was the end of it. Well, not quite. $14.99 being auto billed to my AMEX account. Over and over, called...
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2.3
I didn't like
  • Cancellation policy
#1173132
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Problems everyday with ROKU

Poor reception, poor customer service that gives lame, stupid, Stock answers for terrible product. Everyday there is some issue with *** ROKU. Don't have any issues with other sim devices. Drop dead ROKU idiots.
1.1
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Usability
Value for money
Warranty
Website
#1172834
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I got this fast talking ah (roku help) who immediately told me my network was infected and said I needed to get the virus out of it. I told him I had Norton and it was a Mac anyway and he told me it was a network problem that only he could help me with by selling me...
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#1169691
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Granted, my Roku 3 is out of warranty, but who expects such a device to fail in a few years? With each firmware upgrade, the information demanded by Roku has become increasingly invasive. Roku's quality has gone into the toilet, and I wonder why Roku needs such...
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#1169087
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Contact them how? There is no customer service, just a menu tree of "subjects" that doesn't answer anything. There is no way to log a complaint with them, get customer support on the phone, get any question answered. I do not recommend ROKU to anyone for anything. The...
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h.kitchener
h.kitchener

Roku is a good idea and can be useful but, as you note there is no customer service nor do a great many of their applications work with any reliability---very slow loading, re...

1.7
I didn't like
  • No support or service
#1168853
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long story short. I️ bought one of these so because I️ had family coming down for the holidays. Of course I️ wasn’t going to buy another smart tv for my kids and there cousins and friends so I️ went and bought a Roku stick. So me being a dad of 3 girls I️ walked in the...
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1.7
#1164139
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