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Problems

This is ridiculous. Im being charged for subscription last I dont want and cant subscribe to ones that I do.

User's recommendation: Don’t.

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#4634794 Review #4634794 is a subjective opinion of poster.
Preferred solution
Help

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Voice issue

2.3
When I Change channels a voice comes out need to know to stop the voice.asap please and when I turn tv on too
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#4634665 Review #4634665 is a subjective opinion of poster.
Location
San Antonio, Texas
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Cannot get anyone on the phone to assist me.

1.0
Cannot get anyone to answer the phone. I have tried three different numbers without success. This is bad customer service. Actually, NO CUSTOMER SERVICE AT ALL. I NEED TO SPEAK TO SOMEONE ASAP.
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#4634384 Review #4634384 is a subjective opinion of poster.
Preferred solution
I need to know what channels I am paying for and the amount I am paying ADAP
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Please contact need subscription canceled

I accidentally started the free trial I dont want fubo I need it to be canceled it wont let me do it through my accounts log in
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#4634320 Review #4634320 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

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Billing

I thought Roku was free Why did you charge my account 10.00? I never had this happened to me please tell me why?
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#4634313 Review #4634313 is a subjective opinion of poster.
Loss
$10

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Cancel free 1 week free roko

Not watching it. I had a stroke and I can't see the television. Please cancel my free 1 week subscription
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#4634258 Review #4634258 is a subjective opinion of poster.

Wanting to cancel subscriptions

I have not had wifi since October 2021. I have been getting billed for a service I didn't receive!!!
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#4634110 Review #4634110 is a subjective opinion of poster.
Location
Seattle, Washington

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Question about $106.74 charge

Why was I charged $106.74 on 29 May? None of my payments are due now. Michele Morris redblakkat@***.com.

User's recommendation: Have a live agent to speak to.

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#4633981 Review #4633981 is a subjective opinion of poster.
Loss
$107
Preferred solution
Full refund

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Order Roku by mistake

I have a Roku tv i was on my remote trying to order another app and got on the wrong one, i notice that on my bank statement
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#4633912 Review #4633912 is a subjective opinion of poster.
Loss
$40
Preferred solution
Full refund
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Resolved: I did not order Hulu please take it off of my account you've overdrawn my bank account

Update by user May 31, 2023

I'd like to have my money back.

Original review posted by user May 31, 2023
I did not order Hulu and you keep taking it out of my bank account I'm 79 years old I don't need this hassle check what you're paying for

User's recommendation: Check what you're paying for.

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ID
#4633877 Review #4633877 is a subjective opinion of poster.
Loss
$9
Preferred solution
Full refund

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Fraudulent charges

I ordered your special for peacock for 19.99 for a year. Now all of a sudden you guys are taking money out of my bank for things i have never authorized. I am being charged for Waren Media for $9.99 and for Disney Electric for $7.99. I did not order these or authorized it. You can contact me at my email address to resolve this issue before other action will be taken.
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#4633864 Review #4633864 is a subjective opinion of poster.
Loss
$13
Preferred solution
Full refund
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Charged in Error. Could not speak to anyone regarding this.

1.0
Hubby n I split. He turned off Hulu plus. I wasnt sure if I wanted it. So tried Hulu plain. It should have been a free 7 day trial. Roku billed me $64 TWO days before free trial was up. I reached out to Hulu spoke to person who explained it was thru Roku.. could not reach Roku for resolution!

User's recommendation: Don’t trust Roku.

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#4633816 Review #4633816 is a subjective opinion of poster.
Pros
  • No control over how and when they zap bank acct
Cons
  • No control over how and when they zap bank acct
Loss
$64
Preferred solution
Full refund

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I want to see if I can add Roku onto my Amazon account I already have

1.0
NOTHING It just said no one can answer the phone {{Redacted}}

User's recommendation: Don't buy roku items!

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#4633772 Review #4633772 is a subjective opinion of poster.
Location
Kansas City, Missouri

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Unauthorized charges

Unauthorized charges and I want my money put back on my card immediately, this is the second time y'all have charged me on account I have no record of!
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#4633557 Review #4633557 is a subjective opinion of poster.
Loss
$20
Preferred solution
Full refund
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Problems with apps

1.0