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Cannot get wireless connection

I have tried getting in contact with you guys via support and still have yet to get an answer I am on day three I have Internet but I cannot connect wireless from my Roku to the wireless connection to get the Internet hooked up
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ID
#3230242 Review #3230242 is a subjective opinion of poster.
Location
Spring Hill, Florida
Preferred solution
I would just like to get it connected

Need to order a part

Was never contacted and told how to take care of my problem the only emails and contact I ever got were from people who kept sending G what's wrong can we help Roku itself has not been a good company for customer support
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ID
#3229715 Review #3229715 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Hulu canceled my subscription. The reason why is because it was my fault I forgot to get a hold of them and give them my new debit card it slipped my mind.

I need to give them my new debit number debit card number because I had to get a different one and I forgot to give them the new one. They canceled my hulu
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ID
#3228953 Review #3228953 is a subjective opinion of poster.
Location
Mooresville, North Carolina

Bad atención

I have a roku tv and it stopped giving signal 2 weeks ago, I have tried to seek help and I have not had an answer, in the chat they tell me that I must pay 5 dollars for a representative to communicate with me in Spanish, this is not right .. So I want to return it and receive a new one, when I acquired it they told me that the service was free and now I don't understand what happens. Thank you.
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ID
#3228033 Review #3228033 is a subjective opinion of poster.
Location
Louisville, Kentucky

Needed to restart the pin

Everything is good. I was able to figure out what I needed to do. It would be nice if there is an 800 number that you can be reached at instead of waiting for somebody to reply on the email. And also why is there 100 symbols in order for this to be legit
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ID
#3227100 Review #3227100 is a subjective opinion of poster.
Location
Brentwood, California

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New Reviewer

Help linking Streaming Stick 4+ to LG tv

No response. Havent heard from Anyone. Cannot link/pair ROKU Streaming Stick 4+ to LG tv. I need assistance from ROKU support.
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ID
#3226343 Review #3226343 is a subjective opinion of poster.
Location
Little Rock, Arkansas
Preferred solution
Provide support
Its a good unit when it works. Ive had a unit for a little over two weeks now every time I turn it down I have to reset the unit itself Ive talked to Roku through Customer Service and somebody in Roku they said they were sending me a warranty replacement then they say...
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ID
#3225979 Review #3225979 is a subjective opinion of poster.
Location
Crystal Lake, Illinois

Roku not lip syncing

The voice and the picture are not in sync still and it's been over a week. What are you doing to fix it. It's not my TV cuz that's fine but all the channels that I have on Roku like Prime and britbox etcetera all out of sync
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ID
#3225850 Review #3225850 is a subjective opinion of poster.
Location
Onalaska, Wisconsin

Tv issues

My tv is not working as it suppose to. I tired a YouTube tutorial and its still not working. I tried unplugging it from the tv and wall out let and still nothing
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ID
#3225630 Review #3225630 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Subscription

I called because I wanted to upgrade Paramount subscription so We could watch NFL game. The person on phone told me I had to do this through Paramount not Roku and transferred me. The recording on Paramount said I had to do through Roku. So I called Roku again. The person could not understand English and couldnt find my account. After multiple attempts she found and told me I couldnt upgrade my account until 1/7/22. She then did something to my account so we have no access at all! After spending an hour and a half trying to resolve this issue and then having account shut down, I am beyond mad. Customer service stinks and we have no one to help resolve the issues.
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ID
#3222239 Review #3222239 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Bucked up my roko with your update

Roko update *** up my roko all channels take too long to load channels go black WTF phone me at 908-914-****

User's recommendation: Dont buy or use roko.

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ID
#3221628 Review #3221628 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Let the company propose a solution
New Reviewer

My ROKU channels are not coming up on my scree been months that my Tv been that way

Roku channels are not showing up on my screen I want to know why all of a sudden this is happening to my ROKU TV now I cannot watch my free ROKU shows or movies because of a system error
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ID
#3219838 Review #3219838 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
To fix the roku channels on my tv
New Reviewer

We bought The new Ghostbusters movie over a month ago and still can't watch it

We bought is the new Ghostbusters movie charge me 20 something dollars I said it would be available January 0 And were still cant watch it
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ID
#3219556 Review #3219556 is a subjective opinion of poster.
Location
Fremont, Nebraska
Loss
$30

Not happy

Thought I was watching the new years live, was so backed up I missed out on the count down! Streaming is stupid
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ID
#3218215 Review #3218215 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Unsatisfactory results

Lack of tech support and dealing with customer service was a nightmare for as long as u could. I eventually got aggravated and hung up. This has happened several times.

User's recommendation: Roku is a good product. I've ran into a hiccup but hopefully the problem will be resolved in a timely manner.

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ID
#3218100 Review #3218100 is a subjective opinion of poster.
Pros
  • I like it and will contionu to use
Preferred solution
Deliver product or service ordered