Gabriel F Gus

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Verified Reviewer
| map-marker Bellevue, Washington

I'm trying to block the app from my tv

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This app has taken over my tv. Every time I try to watch a movie it pops up that I need to purchase a Roku subscription. I dont think I should be forced to pay your company money because you decided to hijak my tv. I want your app completely removed from my tv. Youre company is terrible.
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User's recommendation: They steal control of your tv without you knowing it. I don’t know how to avoid them because they download onto your tv without knowing it or giving them permission.

Frank G Eok

Billing

I wanna know what my chargers are for currently. And you have an upgrade right now and its less expensive than my regular Roku. Before I purchase I need to know what I had and what Im getting. Thank you Frank Gillis.
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Preferred solution: Price reduction

User's recommendation: No human on phone sucks

Donny R Xry

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Verified Reviewer

I chose the wrong monthly for Fox Nation I wanted the $1.99 a month not the $5.99 a month.

I was subscribing to Fox Nation and I hit the wrong monthl button. I chose the $5.99 instead of the $1.99 a month. I want the $1.99 a month or I did this this morning. Could I please have someone call me thank you.
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Preferred solution: Price reduction

Carlette L Ikf

If I’m paying 11.84 for Roku why I don’t have starz

Im paying for Roku but cant watch starz I need for yall to call me cause why pay for starz and its on Roku
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Pros:
  • Starz

Preferred solution: Free starz cus I’m paying for the Roku channel

User's recommendation: My problem with YALL is I’m been changing for Roku but can’t watch starz

Debbi Gdq
map-marker Cupertino, California

My TV I'm tired of having trouble with it

Speak to a live I need to speak to live agent now I'm tired of my TV tells me no internet connection and it's hooked up to internet connection resolve this problem now
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User's recommendation: Fix my TV

Stephanie A Ydg

Remote issues

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You can not call and talk to someone when and if you have problems. Talking to a person is far better than computer generated bots
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Preferred solution: Help setting up my device to a different tv

Markeya Wuc

Having problems getting MLB

Cant hook up the MLB on our account Need to call to somebody You already hooked the payment so need to talk with somebody
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Preferred solution: Need to talk to someone

Latoyria C

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Verified Reviewer

Dispute

I was charged for a subscription I no longer wanted? And looks to be like nothing could be done about it
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Loss:
$75

Preferred solution: Full refund

Benjamin Bwo

C trying to cancel HBO

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The new DCshows we're not being shown as previously been advertised, I have no interest in any other shows or moviies
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Lisa H Vbr

Need to stop order

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They help me understand the payment today thank you for all you do please stay safe hop this year is awesome then last year
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Preferred solution: Why I was charged for

Anonymous
map-marker Naples, New York

I do not have roku and was charged for tomorrow

I was charged for a Roku Disney Electra I do not have this I do not want this. You charge me $12.49 and I want my refund. Here is the.
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User's recommendation: Do not leave your card information in

Gilda R Dyn

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Verified Reviewer

Change billing

I change my Visa card number And I am enrolled in automatic payment. I need to speak with a representative. Please
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Preferred solution: Customer service representative

joan s Qvv

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Verified Reviewer

Technical difficulties

connecting diffuculties pairing remote to tv. unable to pair remote to TV to set up control for roku
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Pros:
  • Love roku
Cons:
  • No cons

Preferred solution: technical assistance

User's recommendation: idk

Deon M Bcf

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Verified Reviewer

Refund my money back on my card 27.36Refund my money.

You took out $9.53 for my from my account and I didn't authorize that I need you guys to put that back please.
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Loss:
$10

Preferred solution: Full refund

Penny O Jlu
map-marker Toledo, Ohio

Change credit card

I did not get to speak with anyone about changing my credit card number. I have another car that needs to be added.
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