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The boxes freeze continually. Complete hard shutdowns required for it to work properly plague your watching time. They do not update or fix the software. The old boxes were good and the new ones are complete junk. I have purple and blue and I regret it tremendously....
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We have a Sony smart TV from which we can access BBC iplayer and a Humax box from which we record programmes have freeview and utube. Our only problem is that we cannot access itvhub and watch missed programmes. After being told that a roko 3 box would solve our...
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everything was great everything was fine with my streaming stick, then the channel store was unavailable so i can't search for anything or look up a channel actor or actress or title of a movie or a show, and i cannot add a channel to the channels i already have. i...
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Anonymous
Anonymous

I bought one. OK,OK, I m ***. Was cheap though, and I ll know next time, if the name says roku, don't buy it. No service after the sale unless they can charge you, unit doesn'...

h.kitchener
h.kitchener

Roku support is really worthless. Given the cheap cost of the thing, why not buy a new one and see if it works? If it does no better, at least you know it is not the Roku but ...

2.0
#1016702
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Short Review for May 12, 2017, Pc_exchange_policy

Roku
#1046452
I was charged twice for the same movie. Was told 2 weeks ago the money would be back in my account. Never went back in my account. Called again today and was told it will be refunded next week. I will not be renting any more movies through Roku.
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Short Review for April 24, 2017, Other

Roku
#1038778
Roku wouldnt work without update. Reset box and wasnt allowed to access any service without a credit card.
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Roku Remote Review

Roku
#1031628
3.4
Roku 4 remote is pure trash. Had it 6 months and it randomly goes out, won't change channel etc. I'll plug in earbuds and sometimes they work sometimes etines they don't. So frustrated I'm about to dump the whole Roku in the trash and go back to cable.
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Short Review for April 05, 2017, Other

Roku
#1030181
2.6
I don't understand why you need to provide your cable account to be able to access channels that you don't need cable to get. I don't have cable,just internet, I thought because I can get fox,NBC,cbs etc. without cable I would be able to get it here.
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I have had a roku express now for about three weeks and when I ordered the HBO package I get a picture but no sound no heres the rub just try calling tech support to get help you may as well forget it this company will do everything fast as *** when it comes to taking...
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1.0
I didn't like
  • Everything
#1002122
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I called Roku customer service because my remote ear piece on the Roku 2 stop working. The customer service rep told me that my model did not come with that feature I reply I brought it from the local target in my area and have the box and will to show proof the...
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h.kitchener
h.kitchener

Roku is not known for good customer service in my experience, but that's common with many companies of electronics.

1.7
#1000539
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I purchased a ROKU Premiere+ Box at Costco. There was an offer on the package that promised a $20.00 credit towards a SLINGTV account. I followed instructions to sign up but subsequently, there was no credit on my Sling account. Sling advised me to call ROKU. ROKU...
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1.0
Product
I didn't like
  • Fact that roku did not deliver on their promise
#999668
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My Roku will interrupt the picture with white flashes. As others have reported, all tech support tells me to do is reset the device, try another TV, try another cable etc. When I do all this and the problem persists they just tell me to do it again. I have honestly...
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2.3
I liked
  • Product when it works
I didn't like
  • Bad customer servicetechnical support
#999051
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Roku 3600 remote with all the preselected apps on bottom SUCKS some apps are outmoded really junk should put to better use unit is slow with high speed cable internet AmazonFire stick way better unfortunate no app yet for Epic Movies Roku needs to look at Amazon...
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#992684
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Have the Roku 4. Constant blue flashing on 4K content. Many calls to customer service with same negative outcome. They read from a script and can't think outside the box. Same old thing, unplug, plug in, reset router. I have a Netgear Nighthawk tri-band gigabit router...
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1.5
I liked
  • Channel line up
I didn't like
  • Poor customer support
#989855
Reply to reviews

You have to pay for everything! I have comcast but my bill is so high I only have one box in the living room. I thought getting this would be a cheaper alternative for my boys to watch tv in their room, WRONG! You pretty much have to have a subscription with a cable or...
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