89 views
Verified Reviewer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

New Reviewer
2 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.8

l turn on my roku and had to reset time and time again it even shows when your roku is not working so you would think when they view it they would fix it,l was on the phone for 22 min and still waiting l sent email still no help,Finley l fix it no thanks to Roku,but all my programs was ripe clean ,l am not a happy camper with their results what does it do to have a service where you are on the computer trouble shooting yourself ?what are the service department doing?why does it say return call but never got that call seems to me Roku is getting over come with serving more than they can handle

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Price reduction.

Roku Pros: So many channel.

Roku Cons: Not getting help.

Location: Richmond, Kentucky

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Acey Bjt

If you have the Roku stick, throw it away and get a Roku 3 instead. Then, check your internet and router connections. Sounds like you have a signal problem.

Guest
reply icon Replying to comment of Acey Bjt

thank you

Roku Reviews

  1. 3464 reviews
  2. 864 reviews
  3. 625 reviews
  4. 412 reviews
  5. 428 reviews
Roku reviews