Submit ›
or
1.5 Based on 68 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Easy installation 2
    • Having netflix and hulu 2
    • Price 2
  • Customers don't like
    • Customer service 11
    • Losing connection all the time 4
    • Roku server issues 4
Advanced
search
loading...
More Less
  • From mobile
  • 1 day ago
  • #887443

The remote won't communicate with the base station. What a pain in the ***!

Add comment
  • From mobile
  • Jul 18
  • #884812

My hdmi female inlet pushed inside the unit..now it's just a rattler roku 3

Add comment

I ordered ad free timeless telelevision. I'm still getting commercials. What gives. Is there another step? Efthem efthem efthem efthem efthem efthem I ordered ad free timeless telelevision. I'm still getting commercials. What gives. Is there another step? Efthem efthem efthem efthem efthem efthem I ordered ad free timeless telelevision. I'm still getting commercials. What gives. Is there another step? Efthem efthem efthem efthem efthem efthem I... Read more

Was this review helpful? 1 0

I've had my Roku stick for 6 months now. LIke every other electronic device these days, it is a piece of *** designed to *** up exactly when you most want to just sit down and watch t.v. My YouTube app was the first to *** out on me. I followed the instructions and uninstalled then re-installed it and the same ***-a completely black screen. Now my NBC app doesn't work. I called Roku and they led me through some useless repetitive trouble... Read more

Was this review helpful? 1 0

This TV *** sucks Read more

Was this review helpful? 1 0
  • From mobile
  • Jun 26
  • #872391

set up roku account. declined to provide a credit card. device could not be activated. an hour on the phone to India prove futile.

Add comment
  • From mobile
  • Jun 25
  • #871641

Constant issues with it going back to "loading", comes back on for 15 seconds back to loading for 40 and on and on. And my wireless internet connection is excellent! This is annoying as heck!!

Add comment
  • From mobile
  • Jun 18
  • #867811

I cannot even to begin to explain what horrible customer service Roku has. I have been on the phone now for 3 hours going round and round with people I can hardly understand . Their solution to my problem was so ridiculous that I honestly think I'm on candid camera or the show pranked.

Add comment

I've been a Roku customer since the first version came out, but my recent "customer service" experience was so terrible I'm starting to rethink my streaming device choice. As I travel a lot, I was trying to get my Roku to work in the hotel. After hours of trying to get assistance through chat, the phone customer service agent and then the manager, I finally gave up. I never was able to get it to work and was extremely annoyed by the inept... Read more

Was this review helpful? 3 0

We have a Roku Stick and a Roku 3. Both cause us constant heartburn, either not connecting to the internet or not connecting to the remotes. We have had the Roku 3 for about 3 years and it has been unable to connect to the internet or gets to that *** 25% loading screen and then tells me it cannot play this title right now. The stick was our solution to the shitmaster our Roku 3 turned into, and that is an even bigger nightmare. The remote has... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Roku.
Filing a new complaint about
×