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1.5 Based on 73 reviews
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    • Easy installation 2
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    • Customer service 12
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I fixed this by disconnecting roku. SM - Rodney AlimRoku Streaming Professional SM - Rodney Alim Hi mike williams, how can I help? mike williams I just installed roku 3 today and it works fine. however, i also have cable and want to watch that as well. I can't disable roku to get to cable. I turned off power strip but now cable won't come on. SM - Rodney Alim Thank you for choosing Roku. Let me assist you in this chat. What seems to be the... Read more

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Any customers should double check their bank statements. Never, ever trust Roku, INC. with your credit/debit card information. In July of 2016, Roku double charged my bank card for my HBO Now subscription. I noticed it almost immediately and contacted customer support through their online chat. I expected an apology and a quick refund, but all I have gotten from them is a run around and a migraine. The first support representative told me it... Read more

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I've called Roku's customer service numerous times over the last two years. I bought a defective stick and instead of offering to replace it two years ago each time I call I'm told to reset the stick. I'm tired of having to do this and having to relog into every account each time this happens which is about once a week. I've called you guys so many times and each time I'm told to reset the stick, this isn't a helpful suggestion. Roku should... Read more

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Read this before you buy a Roku. You want a cast stick to cast videos , photo etc from your droid to your TV and maybe even watch something non-mainstream like Putlocker ? Roku is NOT what you need. I know Chromecast has bad signal and you may be fed up with "searching for chromecast" , but Roku is worse. Roku DOES NOT OPEN without login, code and ,mind you , YOUR BANK CARD DETAILS. Without giving your bank card details it does not boot, nor... Read more

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I purchased a roku stick twice in the past , both being defective. All Roku will do is send me the send model #3500 which has given me problems in the past. They would not send me the newer updated version even if i offered to pay an extra amount ? They have poor customer relation skills and should learn how to keep customers happy. DONE BUY THIS JUNK . THERE ARE OTHER OPTIONS OUT THERE. AMAZON FIRE STICK FOR INSTANCE. PLUS AFTER I LEFT NEGATIVE... Read more

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  • From mobile
  • Jul 23
  • #887443

The remote won't communicate with the base station. What a pain in the ***!

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  • From mobile
  • Jul 18
  • #884812

My hdmi female inlet pushed inside the unit..now it's just a rattler roku 3

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I ordered ad free timeless telelevision. I'm still getting commercials. What gives. Is there another step? Efthem efthem efthem efthem efthem efthem I ordered ad free timeless telelevision. I'm still getting commercials. What gives. Is there another step? Efthem efthem efthem efthem efthem efthem I ordered ad free timeless telelevision. I'm still getting commercials. What gives. Is there another step? Efthem efthem efthem efthem efthem efthem I... Read more

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I've had my Roku stick for 6 months now. LIke every other electronic device these days, it is a piece of *** designed to *** up exactly when you most want to just sit down and watch t.v. My YouTube app was the first to *** out on me. I followed the instructions and uninstalled then re-installed it and the same ***-a completely black screen. Now my NBC app doesn't work. I called Roku and they led me through some useless repetitive trouble... Read more

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This TV *** sucks Read more

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