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  • Customers like
    • Price1
    • Easy installation1
    • Channels1
  • Customers don't like
    • Customer service6
    • Roku server issues4
    • Connectivity issues4

  • May 10
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Galena, Ohio
  • Streaming Stick
  • 34
  • REVIEW RATING 4/5

A little over 2 years ago i purchased 2 roku called your company , paid you and began using your device . Well i quit using time warner cable and went to dish network . So i go to reset my device to my new internet and it would not sign on . I call your company , i tried twice to get my problem resolved and both calls i got this mexican girl who speaks terrible english and talks a hundred miles... Read more

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  • May 06
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Abilene, Texas
  • Streaming Stick
  • 27
  • REVIEW RATING 4/5

The title says it all. I have a streaming stick and it sucks. Horrible service on my TV. I go online and watch stuff on my PC with no problems so that tells me Roku is one of the biggest wastes of money I have had in a long while. I lose service constantly, especially at peak hours. Roku was down for an entire weekend so I unplugged the *** thing and let it reboot before it would work again.... Read more

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  • From mobile
  • Roku
  • May 04
  • by anonymous
  • #630609

i dont have a few words to how they reated me i got the sucks to be you attitude so the roku is gone with all its problems chromecast is serving me much much better and i am happier with its performance and that is is about as diplomatic as i can manage to put it. Add comment

  • Apr 30
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Streaming Service
  • 1
  • 1
  • 42
  • REVIEW RATING 5/5

I am finding that the Roku channels are not working properly. Here is a report on what I did and what I found out. FOXNOW, I get error message, noAuth Then also when I choose a show I wish to see it shows me only one chapter and not the first one. It is chapter 21. It should start with chapter 1 and then include each channel up to and including chapter 21. Another show I chose only gave me... Read more

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  • Apr 28
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Buffalo, New York
  • Streaming Stick
  • 25
  • REVIEW RATING 4/5

This is Steve Day in buffalo, This is an update to my first complaint I've gotten nowhere, I have sent numerous Emails, and get one responce, the exact same email back, what does that say, Roku didn't care! I wish I had done my research better, I have purchased now 3 Sony smart blu-ray players. They are much faster, do way more than the Roku have more channels and have had no issues, pricing... Read more

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  • Apr 26
  • Television/ Radio
  • Las Vegas, Nevada
  • Media Player
  • 22
  • REVIEW RATING 4/5

Roku just isn't worth it. The set up is cumbersome and everything is a trial or a purchase. Multiple entries on each channel you and to surf or watch is true labor between you and your devices. Not user friendly at all. Your better off with a cable bill and getting 300 channels. I had trouble with downloading, entry and passwords. Imagine trying to get into your bank account, customer service is... Read more

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  • Apr 21
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Buffalo, New York
  • Media Player
  • 1
  • 1
  • 77
  • REVIEW RATING 5/5

My name Steve day I am having same issue I spent an hour the first night with them pushing every button they had over and over. Finally I was told it was broke dug! It was 42 days old he said take it back to the store so I did told no Roku takes care of it. Call them back And the guy said yes I see it. Puts me on hold forever comes back said his supervisor said try a few things so plug it back in... Read more

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  • Mar 23
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Canton, North Carolina
  • Roku 3
  • 78
  • REVIEW RATING 4/5

I've read several complaints online about Rokus' losing connection. Most everyone had some sort of ridiculous reason for the thing losing connection. I think it's ridiculous to spend this much money on a device , then buy channels for it and all it does is lose connection. Every 5 mins I have to get up out of my chair and unplug it, wait for it to reboot just so it can *** freeze again. I used to... Read more

Was this review helpful? 1 0

  • Feb 28
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Houston, Texas
  • Streaming Stick
  • 68
  • REVIEW RATING 3/5

My puppy ate my Streaming Stick remote. (Surely this is not an unusual event.) Waited for 30+ minutes to chat with customer service who said a new one could be had at a big box store. Visited Best Buy and Micro Computer Center - they'd never heard of replacement remote for Streaming Stick. Ordered one directly from Roku. The package was mislabelled and sent back to Roku. Roku insists it was my... Read more

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  • Feb 21
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Hopkinsville, Kentucky
  • Streaming Stick
  • 112
  • REVIEW RATING 4/5

I purchased a Belkin wireless router from best buy and two roku sticks only to get home to find that roku wouldn't let me access my account without my info what a joke so yea best buy and roku can take these sticks and stick them wherever.How greedy can you get I am absolutely pissed off and will never purchase anything again since I am not the only one this happened to. What a disgrace to be... Read more

Was this review helpful? 3 2

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