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  • 1 minute ago
  • Television/ Radio
  • Mount Laurel, New Jersey

I have 2 roku the 1 and 2. The 1 broke about 6 months into use( just stopped receiving).The roku 2 never worked properly with sound. I sent emails about 15 times and never received any responses, not one. I called and never got passed some marketing group. So I used it and had sound just from my tv but not from my receiver. Now 3 months later it makes a cracking sound, kind of like an arching... Read more

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  • Dec 14
  • Entertainment
  • Roku
  • 34
  • REVIEW RATING 3/5

I purchased a new ROKU for my 2nd television--and when I went to activate it was told I HAD TO GIVE IT a CREDIT CARD! What? In this day and age of stealing people's information they FORCE you to give a credit card on a "free" service? WHAT??? After being on hold for 15 minutes I got someone in INDIA!! The call center was so loud I could barely hear her. It was ridiculous. They finally gave me a... Read more

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  • Dec 10
  • Accessories and programs
  • Streaming Stick
  • 26
  • REVIEW RATING 3/5

I recently purchased a ROKU stick for my TV. When I called ROKU customer support for assistance in setting up my account I was told, in no uncertain terms, that I could NOT get help until I entered a Caribbean cruise contest. Do what?! We called back many times to make sure it was the correct ROKU contact number. It was. Un....ingbelievable!!!!!!! How dare some arrogant *** try to force me to... Read more

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  • Nov 26
  • Television/ Radio
  • Brooklyn, New York
  • Hulu Plus Subscription
  • 1
  • 1
  • 64
  • REVIEW RATING 4/5

Roku3 offered 2 months free subscription to Hulu Plus. I purchased Roku3 and tried to activate the Hulu Plus subscription but subscription process gave an error and would not work. When trying to subscribe again through roku it says I already have Hulu account, when trying to login to Hulu it says I don't have a Hulu account. I called Hulu support and they were familiar with the issue. They... Read more

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  • Nov 23
  • Television/ Radio
  • Brooklyn, New York
  • Streaming Media Devise
  • 38
  • REVIEW RATING 4/5

When I purchased the roku 2 I tried to hook it up and the adapter had a sizzling sound.Which gave off a burned smell and made cracking sounds.I disconnected roku 2 from the faulty adapter.When I tried to contact Roku thru phone,email and live chat I got no response. Weeks later I finally spoke to someone by phone and they sent a new adapter instead of new roku we agreed was burnout by the... Read more

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  • Nov 22
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • San Mateo, California
  • Roku Installation
  • 26
  • REVIEW RATING 3/5

Got on chat *** on the other end. Told me to hit the reset button. There is no reset button after lots of frustration I find a tiny little hole on the bottom that requires a paper clip. Now you tell me. That took 30 minutes. Biggest problem it doesn't like my mainstream Xfinity wifi. A dead end! 1 1/2 hours. They keep telling me to enter my router code and I keep telling them that the set up... Read more

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  • From mobile
  • Roku
  • Nov 02
  • by anonymous
  • #553282

Roku overheats quickly. Loses connection constabtly. Can't get through a movie without having to wait for 15 minutes of reloading or reconnecting. Absolute junk! Add comment

  • Oct 31
  • Accessories and programs
  • Roku
  • 89
  • REVIEW RATING 4/5

Just bought a Roku 1. The Netflix app has only the primary account profile. Even the crappy, low-cost competitors fully support this feature. Checking with Roku, I found that the Roku 3 does support them. Nothing in the specs on the Roku site said that the Roku 1 had a dumbed-down Netflix app. This cheesy up-sell move is very disappointing. Electronically the device is superior, but they lost me... Read more

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  • Oct 11
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Streaming Stick
  • 54
  • REVIEW RATING 4/5

Bought a Roku streaming stick to cast content from my Galaxy S5 phone to tv only to find out I needed to install a app PlayTo/TV.I installed it and spent two and a half hours being put on constant hold while 4 techs tried to figure this out. Never happened. Now to get an authorization to return which I requested via "live chat" who led me around and around before saying my authorization would be... Read more

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  • Oct 04
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Personal Information Request
  • 54
  • REVIEW RATING 3/5

I dont know where these people get off asking for your credit card. I bought the *** tv i expect to get what I paid for not get asked for personal information online. I would NOT recommend this to anyone. complete garbage. Complete IDIOTTSSS S SSSS SS SS SS SSSSS SSSSSSSS S SSSSSS SSSS S SS S SSS SS SSSS SSS SS SSSSSSS SSS S SS SSSSSssss ssss ss sss s sss sss s s s ss ss s... Read more

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