1.4
  • Price1 votes
  • Easy installation1 votes
  • Channels1 votes
  • Customer service5 votes
  • Connectivity issues4 votes
  • Lack of tech expertise3 votes
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  • Feb 28
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Houston, Texas
  • Streaming Stick
  • 11
  • REVIEW RATING 3/5

My puppy ate my Streaming Stick remote. (Surely this is not an unusual event.) Waited for 30+ minutes to chat with customer service who said a new one could be had at a big box store. Visited Best Buy and Micro Computer Center - they'd never heard of replacement remote for Streaming Stick. Ordered one directly from Roku. The package was mislabelled and sent back to Roku. Roku insists it was my... Read more

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  • Feb 21
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Hopkinsville, Kentucky
  • Streaming Stick
  • 25
  • REVIEW RATING 4/5

I purchased a Belkin wireless router from best buy and two roku sticks only to get home to find that roku wouldn't let me access my account without my info what a joke so yea best buy and roku can take these sticks and stick them wherever.How greedy can you get I am absolutely pissed off and will never purchase anything again since I am not the only one this happened to. What a disgrace to be... Read more

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  • Feb 15
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Chicago, Illinois
  • Roku 3
  • 63
  • REVIEW RATING 3/5

Roku box for over 2 years and we have thoroughly enjoyed them we have 3 boxes in our house recently I want to say maybe since the month of December I have been receiving an error with the video. I decided to google it. One of the first two options were tech support for roku or at least what I thought was tech support. When I dial the number the person simply said you were having an issue with... Read more

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  • Feb 14
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Monroe, Michigan
  • Streaming Stick
  • 1
  • 1
  • 24
  • REVIEW RATING 4/5

The roku is a piece of ***. Ill try to go into netflix and an error happens, even though everything is connected to my wifi then the roku will glitch everytime i try to fix it by going to the roku screen. This happens about 10 times a day and it *** me off, getting a roku was one of the biggest mistakes ever, a waste of money! Read more

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  • Feb 08
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Phoenix, Arizona
  • Roku Player Hd
  • 49
  • REVIEW RATING 5/5

I have 2 Rokus and have had minor problems with it. Now am having the same problem on both. It has been happening now for about 6 weeks on and off. Right now its more an ongoing daily problem. Last week I spent 6 hours with their support. Would think it was fixed but not and had to call back 4 times. Now it is happening several times a day. I called last night and asked for the Supervisor's... Read more

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  • Jan 28
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Stamford, Connecticut
  • Roku Product
  • 100
  • REVIEW RATING 4/5

Do NOT buy a Roku. I was having difficulty setting up my Roku. First, it was very difficult to get someone on the customer support line. I was kept on hold for more than 30 minutes. When I finally was able to reach a so-called support person, Roku's customer service did not solve the problem and referred me to the manufacturer of my TV. Imagine my surprise when I discovered that my credit card... Read more

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  • From mobile
  • Roku
  • Jan 25
  • by anonymous
  • #586708

30 minutes wait on customer service wait Add comment

  • From mobile
  • Roku
  • Jan 23
  • by anonymous
  • #585777

Gave a bad review on here an now it says I have to update my account what p.o.s company better off in the trash I guess people don't waste your money on this junk!!!!! Add comment

  • Jan 14
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Madison, Wisconsin
  • Roku
  • 1
  • 1
  • 92
  • REVIEW RATING 4/5

Worked fine at home, but on the road, it couldn't connect to the hotel's wi fi. Customer support kept me on hold for 45 MINUTES. Then had me dance through "press home 5 times, fast forward 1 time, press play 1 time, press fast forward 1 time" etc.. While I was doing that, they bumped me off and told me to hold for another 50 minutes!!! Are these people nuts; or just from India and that's why they... Read more

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  • Jan 09
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • East Stroudsburg, Pennsylvania
  • Roku 3
  • 66
  • REVIEW RATING 4/5

this was a big hassle to setup i had to change the wireless network setting to the very least secure then they require a credit card to make it work. credit card required to activate it and lousy wireless settings i dont want to share anything after all this bull if it is unplugged then it wont work again and i dont know why tried the reset button that does nothing. when it did work (only once)... Read more

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